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February 2024 by Mary Butler
Thomas got here right on schedule and identified the issue right away after a few tests. Found the part I needed and returned with it a bit later the same day and has me up and running! Thank you!!! ?
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January 2024 by zBernadette Vallier
Gentleman was terrific. Took bad part out, took it outside to add the repair parts, then came in and reinstalled.He is a gem.....!
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January 2024 by John Kasik
Thomas was great. Arrived when said he would and did a great job.
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January 2024 by Norman Hargreaves
He did a great job
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January 2024 by Tony S.
Ben was THE VERY BEST!!! SUPERIOR Knowledge, Communication & Work Ethic. AND SUPERIOR CUSTOMER SERVICE & PUNCTUALITY - He arrived 5 Minutes Early & Called to Check if he was Too Early. OUTSTANDING. BETERR THAN 5 STARS - Ben DESERVES TEN STARS!!!!!! Sincerely, Tony Pap North Myrtle Beach
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January 2024 by deborah shotkus
Adam was knowledgeable and helpful!
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January 2024 by Jeffrey Lippert
Terrance is a great tech. I have had him here before. He is a benefit to your organization
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January 2024 by Judith Williamson
Steve was professional and knowledgeable.
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January 2024 by Vernetha Ford
He was able to find the problem right away. Everything works properly.
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January 2024 by Laura Davison
Super professional and personable.
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January 2024 by Judy Wolfe
Our 16 year old Kenmore range needed two parts which are obsolete, so the technician Ben did everything he could and gave us the bad news. He is a professional and experienced technician and we appreciated all the information he gave us.
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January 2024 by Chari Baire
Vary nice person.
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January 2024 by Patti Knapp
The technician kept me apprised of his anticipated arrival time and was professional and courteous. He replaced the dishwasher motor, being careful to keep the area clean and checked for operating and leaks before leaving. The worst part of the entire process, having nothing to do with the technician, was the inability to actually SPEAK to someone at the Sears home repair #. Extremely frustrating and I’m almost to the point where I want to cancel my service contract. So final rating on a scale of 1 to 5,Technician 5, Customer Service # 1. Do better please Sears.
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January 2024 by Shelley Pettijohn
Adam is very knowledgeable and friendly.
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December 2023 by Mary DeVaux
Kent and Ben were very pleasant and knowledgeable! Great guys!
