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March 2024 by One Vs Billion
Great place to vacation with family.
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March 2024 by Gary Wilkinson
Room was great! Conference was well organized.
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March 2024 by Greg Rushing
Attend the convention here every year. The place never disappoints.
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March 2024 by Jennifer Schilpp
I stayed at the Myrtle Beach Sheraton at 2101 Oak Avenue for two nights for a volleyball tournament. The rooms were fine but I left my new cervical pillow there that I had just purchased and realized when I got home 2 hours after checkout. I called immediately and the girl who answered put me in touch with the manager. He gave me the head housekeeper's name and email address. I tried to contact her the next day and the number and email were both kicked back. I called again on a Tuesday around 2 and a girl named Erica answered. She put me on hold and came back and said she looked and didn't see it. I asked if they could find out who cleaned my room because they wouldn't throw it away so somebody had it. She told me she "did me a kindness" by looking at all and hung up on me.I spoke with another gal and she said she would check and get back to me. Two weeks passed and nothing. So I called AGAIN because now it was past the pillow and just ridiculous. She was basically like I looked and couldn't find it - so sorry. And that was it.Soooon. I will EVER stay at that Sheraton again because the employees steal, lie, and were rude. I don't feel safe leaving things in my room while I'm gone because there is ZERO accountability.Walkability: Close to the Sports Center was the only advantage
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March 2024 by Eric Sposato
Clean, affordable rooms in a good location, especially if going to the Convention Center. Rooms were no issues/as expected. Food was actually really good, better than I would have expected for a group setting, so nice job there.Service was meh however; I was on a business trip and had been booked by company. I gave my Bonvoy information during check-in, and then during check-out I was told it wasn't on there, and they added it again. Unfortunately it was still not entered correctly and I have not received credit for my stay. I requested help through Bonvoy app, and was told my folio would be emailed, but it was not. Request for help in person returned no help either as I was told they couldn't find me in systemnat all, even with room number. Judging by the teams' responses, I believe someone entered my name incorrectly.Overall I would say 4/5 stars had it not been for the mix up with front desk folks.Rooms: Clean and neat. Smelled good. No surprises.Food & drinks: Upstairs lobby bar had surprisingly great food!
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March 2024 by Paige Bowser
My children an I stayed for a school trip. The rooms were great. Everything was clean and well kept. Service was wonderful. We had extra help retrieving something left behind. Thank you Hanna !
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March 2024 by Jason Romanosky
Pretty
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February 2024 by Sam T
Very modern look and great pools.
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February 2024 by Kelly Rupert
Stayed at the Sheraton for the Beta Club Convention and my group was charged for an additional room. It has been like pulling teeth to get them to remove the charge. No one authorized the charge for a 9th room, so I am not sure why they think that they can do this. It takes anywhere from 24-48 hours to hear back from them. It was stated MULTIPLE times that they are charging us extra for something we never used or agreed too and they still will not remove the charge.Update: They have now charged for 10 rooms and are refusing a refund. No one at the school or myself authorized the addition of rooms to our stay. Do not stay here.
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February 2024 by Randy Litchfield
Very nice stay. Rooms were very clean and comfortable. All amenities we top notch.
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February 2024 by Sarah Schultz
This hotel is right next to the Convention Center and perfectly located for getting around the area EASILY without getting trapped on the Strand. Service is excellent and rooms very clean. We got room service which was fast and the food was great. Would definitely stay here again.
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February 2024 by Romal Bostic
Enjoyed our stay. Roomservice was good, and food tasty. The room was off the strip, which was good, but the beds were small and uncomfortable. Had a view of the beach and strip.Nearby activities: Top Golf was around the corner.Food & drinks: The hotel had a restaurant, ice cream, and coffee shop.Noteworthy details: Attached was a parking garage and a convention center complete with a museum.
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February 2024 by Monté Beurré
Celebrating our fourth anniversary in Myrtle Beach was a trip and an experience to remember for a lifetime (Saturday, December 30, 2023 through Monday, January 1, 2024). This was the most outstanding beautiful over the top experience at a hotel I have had in a very long time Mr. Timbers, the front desk supervisor insured that this experience by exceeded our expectations!!! My compliments to Mr. Timbers for a job well done. See you guys again soon! I highly recommend this hotel, 10 out of 10 stars. And if by chance, Mr. Timbers is there at the desk, make sure you say hello to him very cool guy very easy to talk to!
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January 2024 by Andrew Fleischer
Easy access, close to all attractions. Great service, lounge was comfortable. Food was good.
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January 2024 by Nor Br
Rooms: Very cleanNearby activities: Very close to the Broadway
