Staybridge Suites Myrtle Beach - West by IHG

Most Recent Comments

• October 2025 by James Anderson
  No bananas for breakfast made me very sad
• October 2025 by krista wallace
  Unfortunately my experience wasn't the best. I am a ihg employee myself and came 12 hours away to stay. I was on a business trip and our toilet overflowed into the floor it was literally everywhere and it happened as soon as we woke up to get ready. 😥 I noticed when we checked in a plunger was already sitting next to the toilet so the room already had plumbing issues.. I was hoping to get extra points or a discount but they gave me a room move.. Breakfast was amazing. All the staff was amazing I have literally nothing bad to say about the service I received only the room experience itself. Wish it was better.
• October 2025 by fireboyisme
  Love this place. Has everything you need. Great room and very comfy beds
• October 2025 by Ronald Parry
  Nice rooms and friendly staff. Priced appropriately.
• October 2025 by Jill Moore
  The kitchenette was great. Social hour was wonderful and saved us a few meals.
• September 2025 by Joshua Beebe
  Rooms were extremely spacious. Staff was friendly. Only stayed one night for a swim meet but it was definitely worth the money.
• September 2025 by D.A.C
  Stayed at this property and from the outside looks very nice. Customer service was very nice, check in process was smooth no issues or hold up, but I feel that’s where it stops being great. The rooms are very outdated, no usb connector for phones nowhere in the room, the tv in what is considered the lounge area of the room don’t work, the sofa honestly look like they grabbed it from the side of the road. The light fixtures are old and rusty, the bathroom had some mold on the ceiling, the bathtub drainage was horrible is like I was showering inside a pool because the water didn’t go down, the bed was horrible and one of the beds had dirty sheets 😨 they need a serious upgrade. Also be careful when you come out at night thru the front I almost got jump by 3 raccoons going thru the garbage 😆
• September 2025 by Jose Adan
  Laundry out service can you install new machine y give a better service
• September 2025 by David Baldwin
  Alicia is awesome
• September 2025 by Harry B
  We stayed at this hotel recently and unfortunately had a disappointing experience. There was no running water for over 3 hours, which was extremely inconvenient specially with kids.Even more frustrating was the lack of communication — no clear ETA was ever provided, and staff seemed uncertain about when the issue would be resolved.
  
  While I understand that occasional maintenance problems can happen, the absence of timely updates or alternative solutions made the situation much worse. It’s hard to enjoy your stay when basic necessities like water aren’t reliably available.
  
  Hoping management takes this seriously and improves their communication in the future.
• August 2025 by chuck hill98
  First room we went into had black mold coming out of the light switches and electrical outlets, second one the ac wouldn’t turn on. And just found out there’s black mold in the air vents . Both rooms smell stale and appear very outdated. Do not recommend and will not be back
• August 2025 by Jim Shaker
  This a great place to stay for golf trips
• August 2025 by James Alfred Woodruff III
  Let’s start with location, industrial park and quite shady. Service was horrible in the beginning, but I had to REALLY throw the charm on heavy to receive any respect or quality service. Last but NOT least are the rooms. The floors were sticky, the vents had mold and dust was EVERYWHERE. The water pressure was horrible. The furniture was dated and torn up. The remotes were sticky. The dishwasher was broke.. The whole place is dark, drab, and depressing. Asked to switch rooms, denied (occupancy was NOT full). Food was better at the La Quinta we stayed in.
  
  Positives: guess service got a lot better nearing the end of the week stay. Close to industries if you need a place to stay while working there.
• August 2025 by Teri Mckvian
  Very disappointing!!!
  My family and I have stayed at this hotel for at least 10 years and have always had a pleasant experience.
  However, this year was terrible. The pool was dirty, daily! I (the guest) cleaned it daily, so my kids could enjoy it! Not once did we see or hear the pool pump running, which is probably why the pool was so dirty. Maybe the new owners are trying to save money and not running the pump? I’m not sure.
  The HOT TUB was GREEN!
  Ivan at the front desk was great BUT the other two women and the “breakfast staff” was rude. The breakfast itself was horrible and NOT AVAILABLE one of the days we ere there. Not once did the cleaning staff come to clean our room, so we did it ourselves (we had 6 night stay)! Just seems like the he property is being extremely neglected and it shows. There was dog hair on the kitchen floor upon check-in. The phone in the room did not work.
  It used to be a place we loved to stay at. My family and I have made so memories there and it makes me sad to see it in the current state it’s in. Hopefully the new owners will address the issues and bring the property back to LIFE!
• August 2025 by Tayyab Ahmad
  I stayed at Staybridge Suites last week and had a great experience. The room was clean, comfortable, and well-equipped—perfect for a relaxing stay. They served complimentary breakfast, which was a nice touch. While the breakfast options were a bit limited, everything was fresh and satisfying. This was my first time staying at a Staybridge property, and overall, it was a pleasant experience. I’d definitely consider staying again!