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July 2025 by Peter Hronis
All my questions were answered in a timely manner and transaction went smoothly. Great people to work with.
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June 2025 by James Bell
Easy check out on app. Return was busy but no problem.
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March 2025 by APRIL WILLIAMS
Excellent guys working here. Very helpful and professional!
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February 2025 by Doug N
I'm editing my original review below and upping Strand Storage's rating to 4 stars for quickly contacting me and rectifying the issue by refunding the errant late charge. The problem was not really the fault of Strand Storage but with U-Haul in MD and the U-Haul app in general. When I made the reservation with U-Haul, I had 4 days allowed with the truck and a due date of Feb. 2. This was written in both the contract and in the U-Haul app. On the day before pick up, U-Haul in Maryland changed both my truck pick up location to a very inconvenient location 20 miles away and my drop off location to Strand Storage. The app and the contract both continued to show a due date of Feb. 2, but in a different section of the contract (unnoticed by me) they dropped the allowed days to 3...a very messed up contract. I was happy that Strand realized this mistake and made things right.
Original Review: Per my pre-paid contract, I returned the 20 foot U-Haul truck used for a move from MD to Myrtle Beach to the South Strand Storage Center. The truck was returned a day early, completely clean, proper level of gas and with all the leased moving blankets. The person who met me checked to make sure all was good and said he would email a receipt and then drove the truck around the back of the storage units. I left with my wife who was waiting. Two days later an additional charge shows up on my credit card. I contacted the main U-Haul phone number. The U-Haul phone agent said South Strand shows the truck as being checked in a day late. The truck was returned a day early!!! The charge is being disputed with U-Haul and will be also be disputed with my credit card. I would avoid using this place.
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January 2025 by Eddie
Specifically to the UHaul part. Long pita story, but to make it short, we booked a small truck to bring items back to NY. They told us the gas was at a mark and it was a libe under where they say. I pointed this out and was told it would be corrected it never was. They didn't have all the items like we booked, i.e., shipping blankets. When we called about this at the end of the trip because nothing was corrected, the lady who answered kept saying they wouldn't do that. We'll they did. Cost me a bit of money, but maybe you will go to the next dealer. There are so many around this same area.
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August 2024 by Nick Kongos
Great place to use fir storage
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March 2024 by Donald Chapdelaine
No issues, I would recommend them in the area, close to the beach, just a mile or two.
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February 2024 by Emmitt
Great experience with this storage facility. I highly recommend.
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December 2023 by Gregory Vied
I don’t understand why they would have a phone number when no one in the office knows how to answer one.
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October 2023 by amanda angamarca
Nice place
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October 2023 by Tracy Charpentier
The ladies at Strand’s were friendly and helpful. Nice folks there.
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September 2023 by Cassey Starecevic
Useful place, watching the two older people up front contradict each other is a hoot
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August 2023 by A DC4L
Steve was totally amazing!
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August 2023 by Wayne & Julie Brown
Always pleasant
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August 2023 by B.G
Terry was very helpful today...quick and easy...in and out at a great price. Thank you ma'am!
