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December 2023 by Sandi W.
Zips Car Wash on International in Myrtle Beach is a RIP OFF! They have watered down the Armor All, no longer have tire cleaner, or mat wash. The car wash has a lot of broken parts and according to Zip employees there is no plan to fix anything. They are charging for these accessories and know they're broken!!
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November 2023 by jay bradshaw
Awful price went up, and my vehicle wasn't even clean when I went through. Still had bugs on mirrors, and my rams were still filthy. I've been here before. I never had this issue. I thought I tried again and will never come here again. The two guys that were there looked like they didn't even want to be there or cared
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November 2023 by Pierre Rattini
The attendant didn't do the normal power wash when you first pull in. The actual car wash didn't wash the left side (driver side) very well the dining brushes didn't touch on this side. The wheel shine is non existent. The dryer worked great. This place needs someone to reset the carwash
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November 2023 by Angie Hardy
They did not spray my vehicle down prior to entering the wash like other places do. I don't know if that's why my vehicle was still dirty afterwards or not. But definitely wasn't worth the money when I have to take it somewhere else to get it cleaned properly.
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October 2023 by Linda S.
Since Zips bought out Turbo Jet, the service has been consistently poor. More often than not, the bays are shut down for repairs. Prices have increased significantly and they no longer support police, fire or veterans with discounts. We will no longer visit this location and will be on the lookout for a new eco wash.
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October 2023 by Rich Milner
The manager and his team at my local Zips car wash are the best. Location is always neat and clean and the interior self clean area is kept stocked with towels and cleaning supplies.Service: Auto interior vacuuming
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September 2023 by Linda Ann Jaworoski
OK I have been to this car wash many times on international drive. I was a member there once in the car wash system. I have used all different types of the washers there and I’ve also used the least expensive one today. I use the $10 one because I just needed a rinse off and it’s a short wash. Went through it and there was no soap no suds whatsoever so I looked at the car behind me and noticed they didn’t have any suds on theirs either. So as I was exiting the car wash, I pull to the left and there was a portly older man there with gray hair in a mustache and I told him and he said what did I expect for $10? I said I expected soap on my car , he told me to move my car. I didn’t searched out a bald man that works there. I asked him if he was the manager or the other one was the manager and he told me there is no manager there. I explain the situation to him he gave me the same exact response. Obviously you do not want my business. I will make sure that all my friends who live in extremely large community will know of this . Feel free to contact me I’ll go into more details. I do not like being disrespected and your company should not like being disrespected they work for you they represent you.I will be posting this on yelp next, and also on the three communities that live close to your area on international Drive
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September 2023 by Flavio Barros
Don't waste your time coming to this place. The upper brush broke FOUR WEEKS ago. They gave me an extra wash, but it was useless. Even the side brushes were not working properly. Just go ahead and close this place, and stop wasting your customers time and money.Services: Auto detailing
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September 2023 by Jeff Wolfe
Signed up for membership a number of months ago and when the place operates as expected it's a great wash. However, it's could be a betting event to gamble on the equipment actually working when you pull in. Sometimes a top roller is not spinning, sometimes a side spinner, and almost always the liquid dispensers are clogged and not dispensing evenly at one point or another. This last time I pulled in, both top rollers were not working and I just watched in amazement as coat after coat of stuff was poured onto the vehicle as it went through and it all just sat there layered up until it was sprayed off at the end. Deciding that I'm not putting up with this rip-off anymore I pulled around and told the attendee that I would like to cancel. He seemed more interested in talking to a girl that was visiting (cant blame him really ?) but he took my request to cancel and cancelled the membership. In this short interaction, I was reassured that cancellation was the right decision bc he did not even ask why I was cancelling, and so I did not offer the info. Customer satisfaction was not even a concern for this guy. It's a shame really. Place appears nice and the after wash clean up areas and supplies have always been maintained but the wash equipment, the most important part, is not.
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August 2023 by Paul Papa
Went to Zips this morning to get a car wash and paid $25 for the Ultimate wash. When I came out of the car wash to dry my car, I noticed that the middle of the car was not washed. Also to mention they never used a wet brush to get any bug residue off the frint of the wehicle. I walked inside to the office to see a person sitting at the desk and he told me he was off the clock. Come to find out that middle brush has not worked in three days. He also told me that Zips did not want to notify customers that this was a issue. Poor customer service.
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July 2023 by Jesse Cordaway
Title: Terrible Car Wash Experience - Avoid at All Costs!Rating: ★☆☆☆☆I recently had the misfortune of visiting this car wash, and I have to say it was the worst car wash experience of my life. I wouldn't wish this place on my worst enemy. Here's why you should avoid it like the plague:1. Incompetent Staff: The employees seemed completely clueless about what they were doing. They were disorganized and lacked any sense of professionalism. They didn't seem to care about the quality of their work or the satisfaction of their customers.2. Poor Quality Cleaning: The car wash claimed to provide a thorough cleaning, but it was far from that. My car came out looking even dirtier than before. They missed multiple spots, and the windows were streaked and smudged. It was clear that they didn't pay attention to detail or take any pride in their work.3. Damaged Vehicle: To make matters worse, my car ended up with scratches and dents after the car wash. It was evident that they didn't take proper care when handling the vehicles. It felt like they were rushing through the process without any regard for the vehicles entrusted to them.4. Unsanitary Conditions: The entire place was filthy and unkempt. The waiting area was littered with trash, and there was a foul smell in the air. It was clear that hygiene was not a priority for this car wash. I felt like I needed to take a shower after spending a few minutes there.5. Overpriced for the Quality: I was shocked when I received the bill for the car wash. The prices were exorbitant for the subpar service they provided. It felt like a complete rip-off, and I regretted wasting my hard-earned money on such a terrible experience.Overall, this car wash is a complete disaster. I highly recommend avoiding it if you value your time, money, and the condition of your vehicle. There are far better car wash options available that provide excellent service and value for money. Spare yourself the frustration and disappointment and steer clear of this place!
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June 2023 by Jessicca Pfeil
This location isn't my favorite. I feel like things aren't consistent. Some times they pre-rinse the front and back and others only the front. I have the unlimited wash package so you'd think it would be the same every time. The passenger side doesn't seem to get washed as well as the driver side ( the pictures were taken at the same point, one is the driver side the other the passenger side). The dryers at the end don't blow the water off very well either. I prefer the location on 501, but this one is the most convenient for me.
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June 2023 by Jackel278
Stephen was a diligent and excellent employee providing impeccable customer service. He provided me a lot of information regarding the different membership options as well as the best options for my personal vehicle. I highly recommend this location for it’s stellar customer service and ease of use.Services: Polishing
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June 2023 by Tad Mangum
The workers at this location were alright near the vacuum station but when we went to get a wash the man who helped us was very pushy, angry that we only wanted one wash, and overall unpleasant. He told us to sign up for the $10 month free trial and when we said we like to cancel automatic payments on it he was weird about it and said we couldn’t which wasn’t the truth. He created a hostile environment and me and my family and friends will not return to this location.Service: Auto detailing
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May 2023 by KC L
I thought since the last time I was there to get my car washed, things would’ve been fixed. I was so wrong again my vehicle was not fully cleaned, and the back of my vehicle is still filthy, dirty. The tire shine in the car wash did not even clean my rims and I still have an abundance of brake dust, which I was hoping would’ve been cleaned off during the car wash.I approached one of the workers and complained to them about my vehicle, not getting fully washed and paying good money.The only thing I got in return from Stephen was an attitude and told me to pay for another car wash. I gave this location on international Drive many chances, to fix the problems I had addressed in previous surveys.I’m done with zips on international Drive and I’m also done with the poor attitude and lack of customer service from Stephen.
