Vigilant Restoration is a full-service company specializing in water, fire, mold, and biohazard restoration. They are licensed general contractors in South Carolina and North Carolina. This family-owned business serves residential and commercial properties, helping property owners and renters clean up emergency losses with compassion and understanding. Customers have praised Vigilant Restoration for their excellent customer service, with one reviewer noting a prompt response to water damage late at night and efficient mitigation work that allowed them to proceed with travel plans. Another reviewer described their house restoration after a fire as "EXCELLENT," stating it was "better than before." The company is recognized for being "absolutely fantastic to work with," handling everything from the initial call to final completion. Their team is described as helpful and responsive, doing "great work" that makes it look like the problem "was never there." Vigilant Restoration is commended for being courteous, efficient, and doing an "outstanding job," particularly with water damage that required significant repairs. They are also noted for their expertise in handling insurance claims, providing clear estimates, and working seamlessly with insurance companies. The reconstruction and remodeling services are also highlighted, with one customer expressing extreme happiness with a completely redone bathroom and loving the new look. Vigilant Restoration is a company customers would "seek out again if they ever need to."
Justin from Vigilant came to our house at 10:30 pm to assess water damage in our home. He scheduled mitigation work for early the next day which was completed by 11:30 am. My wife and I were able to fly to Chicago without changing our itinerary. Great customer service!
April 2025
Vigilant did an EXCELLENT job restoring our house after the fire. Now, it's better than before. I highly recommend them .
March 2025
All staff were very professional, thorough and personable. Excellent repair/renovation.
