-
September 2023 by Gabriela Sanchez
Very helpful customer service!
-
August 2023 by Mari Chan
Gave them my email to get points. now I can't log into my account. Second time this happened. Save yourself a headache and shop online.
-
April 2023 by Jenny Hilding
I have been to this particular store twice and I’ve been taken aback by the staff’s rudeness both times. I’m located in the greater TN area, so I’ve only popped in to this store while vacationing at Myrtle Beach.I’m a Platinum/Legend customer and have done plenty of online and in-store business with WHBM for 15 years now, so I’m not new to WHBM in any way.Basically, the staff member I dealt with refused to look up my account, even though prompted a number of times.Acted as if allowing me to return a broken Chain Open Cardigan was some sort of a favor, since I had worn and washed it - once. She flat out asked me what I had done to the sweater and claimed that there has been no returns. One of the chains broke apart in the washer and there are similar experiences reported in the WHBM rating online for this particular product.Continued to claim the the returns were out of the 60 day return window for the other, unworn & still tagged item, which was inaccurate; the packaging slip clearly stated the purchase date 2/22/23 and this encounter took place on the first week in March, 2023.Then tried to tell me that the purchase took place in 2022. Again, my account information or the packaging slip would have rendered this discussion unnecessary.Finally realized that she was wrong, but no apology.Needless to say, I did not stay to browse the offerings in the store but left as soon as I got my receipt. Not returning.As a side note, the staff in the nearby outlets mall were delightful and I did pick up a couple of blazers here a day or so after.
-
January 2023 by Rex Masterman
Great sales are going on. Neat area for shopping!
-
October 2022 by South Carolina
Always the 5 star experience every time I visit. Cynthia and all the ladies are extremely helpful and professional. The store has all the newest trends and displayed perfectly. I am impressed with the quality of the clothes. Thank you again ladies!!❤️
-
December 2021 by Teresa Allen
Buyers beware, if you are not 110% sure love the fit don’t remove tag! I had a receipt and the tag but it was not attached and they wouldn’t exchange. I’ve been a faithful Soma/Chico’s shopper and I’ve never been told the tags had to be on. Oh well ? lesson learned I’m done with them all and their prices are going up faster than most clothing stores. There are way too many other stores choices.
-
December 2021 by Rebecca Stratton
Blah, snooty, no fun.
-
April 2021 by Kimberly Peugh
I love this store and Cynthia was amazing! Super helpful and attentive! A ton of cute clothes and will definitely be back to shop soon!
-
November 2020 by T.L. Elvis
Have shopped this store since it opened, purchased many pieces for my wife and my girls, friendly and helpful staff are always ready to assist and suggest with your shopping experience.Styles are always changing and this company is always on the cutting edge of the latest trends.
-
August 2020 by Teresa Cronin
The women in the store are always so helpful. One of the few places you can try clothes on. They keep everything clean and sanitized.
-
June 2020 by Alexandra Adam
Loved this store mainly due to the woman who worked with me named Cassy. I was trying to find an outfit for my engagement photos. With everything going on in this pandemic, I wasn’t as excited and I had gone from store to store trying to find an outfit that just made me feel good. Walking in to this store in market commons, Cassy immediately greeted me and just dressed me up from head to toe and was so unbelievably helpful. Im now looking forward to taking our pictures because she helped me find outfits that just looked awesome! Not only did I buy so many things from her but after leaving Cassy called me after to tell me that she thought I may have bought the wrong size for a dress biaccident... which I did. So, before leaving the parking lot I ran back and exchanged for the size that I initially intended on buying but without her calling me, I would have went home and been bummed that I bought the wrong size. Thank you so much Cassy!
-
March 2020 by Lee Elvis
Have shopped this store since it opened, purchased many pieces for my wife and my girls, friendly and helpful staff are always ready to assist and suggest with your shopping experience.
-
June 2019 by Amanda S.
Super impressed by the help from the staff and clothing selection. I've been here before for clothes for a job interview and I had great help/selection but today was next level. I started looking at dresses and knew I didn't have/definitely needed a strapless bra so asked where I could grab a great strapless bra and they directed me across the street to Soma (girls, go if you haven't-a strapless bra that actually does not move and is comfortable. It does exist). Came back with the bra and got started. I needed to find some dressy outfits for an upcoming trip and the saleswoman (Mary P) kept bringing awesome items to the fitting room that I never would have gotten off the rack and the were spectacular. Highly recommend!!
-
April 2019 by Dietmar Hess
Wife loves shopping here.
-
March 2019 by cassie b
Excellent place to shop!
