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January 2024 by Bob Griffin
I already did! Do what I asked and quit sending me these messages!
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January 2024 by Carl Moody
Amerigas has provided excellent service ?.
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January 2024 by Vickie Gross
We have always had a good experience with delivery of our gas. A different driver this time than our usual one, but he was just as friendly and professional. Glad to have a full tank with these colder temperatures.
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December 2023 by Earl Ishmal
Always very courteous when delivering gas.
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November 2023 by Daryl Hopperton
Been with this company or the one before it for 30 years. All of a sudden the delivery person isn't able to read the directions to access my yard. They have two choices, call when they are coming or open the gate themselves. The customer service in India reads the proper directions to me everytime. They keep apologizing with no ability to correct the problem. Owner, I expect a call from someone in Aiken or Augusta by November 6 2023 .
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October 2023 by Lydia Maroney
I'm very dissatisfied! Goes back to 12/22. Wanted tank picked up. 4/23 Got bill for pick up fee $149.99. No signed agreement could be provided.What a mess.. 10/23 I wrote letter and sent it to 3 locations asking for a statement of resolve. I have tried for 10 months via phone calls. They seem to reply via reviews. It's in their hands. Good luck to all.Had to do 1 star to post my issues.
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September 2023 by Shirleen Barclay
I called the first time and scheduled for my gas to be filled and it didn't get done. I had to call again two weeks later and finally got my gas. I was told I had to have a leak check and the guy didn't have to do one, but I didn't see a refund on my card of $150. Very disappointed!
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August 2023 by Nancy Fusco
Tried to call about delivery of propane. Man who answered was rude and stated that a 100 gallon tank was not enough for them to deliver and said it would have to be a mom and pop company. When asked who was a mom and pop company - he simply said "I don't know" and didn't even offer to help. Glad I'm not using this company. Poor customer service.
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August 2023 by José Cárdenas
Great company to work with. They usually show up to fill up our tank before it gets too low, I get a bill by mail and so far the process has been seamless and efficient
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May 2023 by Wayman Graham
I think you should have discounts for senior citizens because they live on fixed incomes.
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April 2023 by Debby Clarkin
This place has been a nightmare since changing to AmeriGas. Run away, quickly. Customer service is, trying to speak with someone who works in a large room with many people. I have no problems with Asian people but it takes concerted effort to understand what they are saying with the amount of background noise. Also, when trying to help my situation, representative transfers actions to the local Aiken SC office of which cannot be contacted directly. Local calls are bounced to the call center. Awful business! Like I say, run away to ANYONE else.
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March 2023 by LA Stewart
The people that I have spoken to were both pleasant helpful.
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February 2023 by Patricia Conoly
It's hands off service. I never have to call them to come out. They show up, fill up and leave. So convenient.
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January 2023 by Mark Silva
Zero customer service. We have been waiting nearly three weeks for a delivery and no one can give us a straight answer. All the call center automatons can say is "sorry for the inconvenience". Contacting them via the customer service email address is also useless. I received neither acknowledgement nor reply. We are changing gas companies ASAP. I suggest you do the same.
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January 2023 by Angie Gunn
I had to tap on 1 star for this review to post however AmeriGas deserves NO STARS!!!TOTALLY NEGATIVE EXPERIENCE with AmeriGas! I do not recommend anyone to request their service!
