“I purchased a split unit and decided it was too small and asked for a refund. Jason in Newberry gave me his full cooperation, and I received a Lowe’s gift card in the mail, which was totally awesome since there was a Lowe’s policy stating that I should be charged a 20% special Order restock fee but I was not and I truly appreciate so now I am spending the refund gift card on other products at Lowe’s. Thank you.”
“April, Angel, Dwayne and Eric all go above and beyond to provide exceptional service. They understand farming and are knowledgeable about the products and their uses. I can't say enough about how much we appreciate everything they have done to help with our current fencing project.
However, Chelsea is rude and has zero customer service skills. If my husband walks in and sees her, he will undoubtedly walk back out and take his business elsewhere. We expect more from Tractor Supply as we are actual farmers and ranchers and enjoy shopping TSC when we receive good service.”