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February 2025 by Kendall Allen
Our house used to have a handicapped resident before we lived here. This allowed our mailbox to be on the front of the house instead of posted out in the yard at the street. The post office had sent a notice asking us to put a mailbox up, and we planned on it. However, my husband and I had just gotten married, were traveling a lot, working out of town, etc. so it took a little while to get done. Without warning or notification, the post office began holding our mail. My updated social security card was held there, my husband’s car loan documents were held there, and much more. After being confused and frustrated about where on earth all of our mail was for long enough, my mom went to the post office (BECAUSE WE WORK OUT OF TOWN AND ARE NOT IN NEWBERRY DURING THE POST OFFICE’S OPEN HOURS!!!) and got all of our mail. They also vaguely explained that their mailman just “didn’t want to keep going up to the porch”. After that, they started delivering our mail to our porch again. Weeks later, my husband needed to get some things done at the DMV, so he was in town during the post office’s open hours. He went in to figure out the exact requirements and reason they held our mail. They then explained that a handicapped person lived at our house before us, and so they were allowed to have a mailbox on the front porch. THIS WAS NEVER EXPLAINED TO US UNTIL NOW. We do understand this, but it took a whole lot of hassle for them to actually tell us what was going on (my parents live within city limits and their mailbox is on their front porch — no handicapped person lives there, and their mail has been delivered with zero issues for 10 years). Anyway, we’ve put up our mailbox, and it’s been there for about a week and a half now. However, we still hadn’t received any real mail…. Until yesterday. Our mailbox was FULL of other mail they had held from us without notification.
Alllllll this to say, the issue is now seemingly fixed, but I very much have lost my trust in their integrity. Glad we finally have our mail, I hope we continue to receive it.
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December 2024 by Alexandra Wright
I never leave bad reviews but I am just at my breaking point with this post office. They are extremely understaffed and I spend 30 minutes minimum in line almost every time. It is so frustrating. Prepare to have to wait
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May 2024 by Camryn Sox
Man working the front counter was extremely rude. After I asked for shipping on a specimen for lab work, he picked up the box and flipped the whole package UPSIDE DOWN right in front of me, after I nicely inquired about having a “this side up” warning. If you have something that needs to be taken care of, don’t do it here.
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May 2024 by Randy
I absolutely could not get an agent on the phone the computer wouldn’t let that happen post office y’all need to tighten up if you want me to continue using your service I want to speak to a human being I don’t want to talk to a computer
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March 2024 by Coleman H.
Very great place to ship things and get a passport. Staff was immensely helpful.
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August 2023 by Michael Browning
The woman who delivers my mail never closes the mailbox so any time it rains all my mail gets soaked. Some times I can’t read anything. I have watched her do it go to another house and close theirs. We have never had any interactions with her. She just doesn’t close our mailbox.
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May 2023 by DeShana P.
Old lady in there is very rude I asked her a question and she snapped back at me with an attitude like she didn’t want to answer. The post office only opens from 9am-10am on Saturday why you got an attitude?? This tiny dirty as* town need to get it together and I only work here. WOULD NEVER LIVE HERE!
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November 2022 by CHRYSLER3⃣0⃣0⃣ BULLARD
Great post office, some great workers, but Regina Jones, they need to get rid of her lazy & rude self. 5 stars for post office, but she gets zero. Kindness breeds kindness, remember that.
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October 2022 by christopher dunn
Always nice people. And friendly even when there busy.
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January 2022 by The Bohemian Decadence
The staff at Newberry Post Office, Kelly, Virginia, Lance, Sara, Helen(retired) Sharron (retired) have been wonderful these past thirteen years. Lots of packages, rarely a issue or concern. Thank you all!
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January 2022 by Sebastians
The staff at Newberry Post Office, Kelly, Virginia, Lance, Sara, Helen(retired) Sharron (retired) have been wonderful these past thirteen years. Lots of packages, rarely a issue or concern. Thank you all!
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August 2021 by Stewart Layman
They gladly took our package and shipped it back to Direct TV. It was quick and simple. There was no waiting while we were there.
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June 2021 by Prissy's Antiques
The staff at Newberry Post Office, Kelly, Virginia, Lance, Sara, Helen(retired) Sharron (retired) have been wonderful these past thirteen years. Lots of packages, rarely a issue or concern. Thank you all!
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May 2021 by Karen Szymanski
Package was undeliverable to the Hampton Inn. Unsure how they can’t access the hotel as people are staying and working there. I can’t even get in touch with anyone to remedy the situation especially on a Saturday.Updates-The postmaster was very helpful and was kind enough to forward the package to my home. Thank you!
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May 2020 by Aiko Herbert
My package was addressed too my current address when I ordered. I get a notification that it was being sent back too sender. Call the post office, they say I forwarded too my old address. I did not authorize that! I been in Newberry for 6 months. I’ve had no issues getting my mail or package til this one. Employees need too know their job!
