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October 2022 by Tommy Rowland
Good location and competitive pricing
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September 2021 by Shawn Wilson
Rented a storage facility and have been trying to call for the last two days and leaving voicemails. Also left an email. Super hard to contact
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December 2020 by Lillian Land
Horrible customer service!! Cleaned out my unit on 11/30 and contacted Atomic Storage. Spoke to someone in person and they assured me that I would be getting my $20 deposit back if unit was in same condition as when I rented it. It was in better shape. Not only did I not get my deposit, but they added insult to injury by completing another EFT for $60. They owe me $80 now. I have tried all week by email (twice) and phone calls to both numbers numerous times and no one will return my calls. Be careful using this storage business. Not reliable!!
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August 2020 by Macy Wehunt
I do not understand why I can't get ahold of anyone. I have tried to call the number online , and the number in the automated message to try to ask questions about the unit that i payed 30$ to reserve. I also sent a text to the emergency number that they give you to text or call. Nobody has responded to me and its been 48 hours. I even drove up and there and there is no office or anyone to talk to in person. I am extremely frustrated and i just want my money back but there is NO ONE to even get in touch with about that!?!?
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August 2020 by Robert Cheatham
Your attention to business is very poor. Your office is closed and you have yet to return my phone calls. 2.0
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April 2020 by Ickey F.
I would NOT recommend this business. They are terrible at answering calls. Or even returning them. I've called multiple times, left voicemails to make my payment. Even tried to make my payment online, and wasn't able to do so. I've sent countless emails to them, as well as sending a message on their facebook page. And havent gotten anything. I've drove up to the storage, and left notes in their door, because they aren't ever there to take payments. The door is ALWAYS locked. But I show up today 04/20/2020, and see they have put a LOCK ON MY STORAGE!!! After I have tried everything to pay them, a week before my payment was due. This is messes up I have to deal with this. This company sucks and i don't recommend using them. I'd rate no stars if could.
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February 2020 by Chris holley
The management and employee’s are wonderful at this establishment! They have always been courteous and so helpful and very friendly, I would never rent any where else
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October 2019 by Marie Nicholson
Great place and the owners go out of their way to be accommodating.
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August 2019 by Sue Wayland
I'm so disgusted with this place!! Can't ever find anyone on the property to make your payment...gate is always locked, can't pay online to make it easier and now our key card does not work..we have had storage there for 2 years and this is NO WAY to run a business..you have to call several times to get a call back..so done with the unprofessional way they do business..can't believe they still have customers!!!
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March 2019 by Joel Carpenter
Good rates, I just wish they fix the gate for 24-hour access
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December 2018 by P Piper
Gate been broken for months. No security. Did not get credit for payments and had to jump through hoops to fix it
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August 2018 by Leann Barziloski
We're do I start: MY unit price was raised by $15 without prior knowledge due to a change in management. I paid my monthly storage fee not knowing it wasn't the whole amount. I went to put items into the unit a few day later and the unit was locked!! When I called the office to enquire about the lock I was told I had to pay a late fee .How do you charge someone a late fee when you raise rates without notification?? When I paid so called "late fee" the manager was on vacation and TOOK the keys with her!!!
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February 2018 by Rogelio Aguirre
Good nice place
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October 2017 by Ashley Nolan
Nice people.
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June 2017 by Rickie Toole
At the last minute I needed a storage building. The owner graciously worked with me and had me set up to store my property guickly. Very helpful. If you need a storage building in North Augusta you can not go wrong here. Og and the prices are unbeatable.
