Many reviews highlight the exceptional service provided by employee Shelby, who is praised for her helpfulness and friendly demeanor. Customers feel welcomed and appreciated, often describing the store as a second home. However, there have been mixed experiences regarding staff training. Some customers reported confusion with rewards programs and discounts, indicating that certain staff members may need more training to better assist customers, particularly with tobacco product purchases. Overall, Circle K is recognized for its inviting atmosphere and quality offerings, though improvements in employee training could enhance the customer experience even further.