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August 2023 by Latisha Cash
I came in today for my pedi appointment with Ashley. Everything was super clean, staff was so friendly and welcoming & the deluxe pedicure was Amazing! Ashley took her time, did not rush through and made sure my toes were perfect! Thanks so much Ashley!
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July 2023 by Danni Holbrook
Always do a great job on my nails. Everyone is very professional
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June 2023 by Nathan Barber
Great place for pedicure. They will take great care of you.
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September 2022 by Catherine
DO NOT GO HERE!!!!!!!! Absolutely terrable dirty rude unprofessional the worst nails I have ever had done THAY ARE SCAMMERS there is no price sheet anywhere thay over charged my 14 year old daughter 100$ for a basic set of acrilic that was uneven as fast as you can this place is a full rip off
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June 2022 by Faith B.
Super long wait ... told me 45 min but lied was waiting ab a hour and a half. Showed them a simple french tip design and was told" we cant do many designs " nails later cracked and fell off. Even the french tip wasnt that good.
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May 2022 by Ellie Shell
The customer service was wonderful I took my daughter there to have her nails done for the first time. She loved it!I had my nails done both hands and feet. Love them. They did start to chip a day after I got them but I was more than likely at fault for that.Services: Gel manicure
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May 2022 by Jessica S
I got sns here on Thursday and they used they gel nail uv lap on my top clear coat. That was a red flag to me and guess what here we are 3 days later and all my clear coat is chipping away.Service: Dip powder
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May 2022 by Linda Hollifield
Have been using them for over a year. Unfortunately, the past few times have been pretty sloppy work. Had an appointment for today and when I arrived was told the lady that I had the appointment with was in the hospital. Didn't receive a phone call or text. Sorry she was out but they could have called. Won't be going back.
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May 2022 by Emily Schneider
This place was amazing. 100 percent come back again, did an amazing job on toe nails and french tip on fingernail’s .Service: Manicures
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May 2022 by Jessie B.
I would never recommend this nail shop if it was the last nail salon on earth. I went here at the end of April to get a manicure, pedicure and gel manicure (Jen did them).. It started chipping. I called and said I wanted a refund or for them to redo it, he said they could redo it. I went back two days later, I told Andy I wanted a refund, I was just going to get a refund and not go back. Andy pointed to the wall where there was a sign that said "no refunds." He said they would do them over and told me to sit down and wait. I'm not going to lose my money after two days because these "professionals" who aren't professional at all, in any way, shape or form cannot do their job correctly so I decided to wait. They took the gel polish off and polished my nails again for the second time. I wasn't happy with the way they were, the nail polish was way too thick on my left pointer finger and it wasn't polished all over my nail.. (the second time I went back there was a girl in there whose nails were ALSO messed up very early on. if I heard correctly they were chipping and lifting after only two days) Two days later, the *GEL* polished has chipped yet again, for the second time! Linda removed my gel nails and Andy did my nails the second time. (While Linda was doing my nails she made the comment that I needed to get my eyebrows groomed, that they were bushy. I believe she asked me why I let them become so bushy. I told her I do not care. She made this face and we continued talking. I do not go to the nail salon to get criticism about my appearance! You all are a NAIL shop and cannot even do nails right don't think that I would EVER trust you with my face. Making comments about someone's appearance isn't being a salesman or sales woman to get people pay you to do their eyebrows, it's a way to get cursed out and lose business.) I called and he told me to come back in. When I got there, Andy told me "this is our last time doing your nails." I said ok. I did not care. I should have showed my butt right then but I didn't. I sat down and I waited patiently. If y'all (Jen and Andy) would have done my nails right the first time you all wouldn't have had to worry about seeing my face three times for the same set in less than a week and a half. I sat down in Elite's Nail Salon chair for the very last time. Jen began taking my gel nail polish off, I told her more than once "ow." She had the drill going and was moving it VERY fast on my thumb nail. She drilled the gel down, used foil and a very tiny piece of cotton and acetone to help break down the gel and then used the hand file to remove the gel on my natural nails. My nails are now THIN. VERY THIN. I had to cut them because they are so thin they kept bending. My thumb was also irritated after I left from the harsh misuse of the drill!! This nail salon is TERRIBLE. Their professionalism is horrible. They will hurt you, not care, thin your nails out, take your money and refuse to give you a refund. If you care about the money you make and the health of your nails do NOT go to this place. Jen and Andy both of you SUCK! Jen you told me you were ready to stop doing nails. You should do that TODAY!! Put the drill down and take yourself HOME. Do not pick up another bottle of polish or another hand file!! Both of you (Andy and Jen) need to find another job that does not require servicing other people and doesn't require dealing with customers. Companies and franchises say the customer is always right, the customer is not always right but when the customer is right y'all need to act like it! You all do nails terribly, you all's attitude is absolutely terrible. If you don't do refunds, provide services correctly the first time and you won't have to worry about angry customers wanting all of their money back for poor service!
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April 2022 by Cathy Hatcher
They always do my toes goodService: Pedicures
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March 2022 by Esrella Hernandez
I asked for a simple design and they said they couldn’t do it. I ended up paying 150 for white nails . That’s it.Services: Acrylic nails
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January 2022 by Wendy Delgado-King
Thorough. My feet were rough and they took their time to make them look and feel great! Did my daughters as well and were very patient (she's 7)
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November 2021 by Georgia Pressley
I went in 4:45pm to get lash extensions. Asked a lot of questions as this was my first time getting this service done (for a wedding). Get home and as I’m watching Shark Tank, the teeth come out! The lash starts to droop to one side of my eye and than just starts to hang there. Needless to say; I knew as she was applying them she didn’t quite know what she was doing and that was evident. Went back this morning and gotta refund. Won’t do that again (especially there at Elite Nails)!Service: Eyelash extensions
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November 2021 by Sydnie A
I guess because they are short staffed and in need of business, my nails were rushed and I hate them. I could have done a better job honestly. $80 for gel nails & pedicure. Even brought my own nail polish. But it was $80. Not worth it.Services: Pedicure
