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December 2025 by James Sturgill
Very rude best bet to find a a different verizon store if you need help with anything
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November 2025 by Steve Cartin
As a 20+ year customer of Verizon, I've been in and done business with many Verizon stores - corporate and franchisee. I believe this location is a franchisee, but not sure of that. However, I've not ever had a better level of customer service or sales support than I have had at this store in the last couple weeks.
I first traded in for a ZFlip 7 and was very displeased and disappointed with the phone. When I took it back to trade within the 30-day window, I did not have my original box and that was a problem. Daniel, whom I understand is the District Manager, encouraged me to look further for my box and was looking into options if I could not find it. I clearly felt he was on my side. With my wife's help I later found the box and returned to the store, just under an hour from closing. I felt bad that I was being an inconvenience but Daniel never once demonstrated anything but patience and helpfulness. He got me out of there in about 40 minutes and had the process of transferring my many apps already underway.
The whole experience was a great one. I've had my new Pixel 10 Pro for about a week now and love it.
I've had great service in this location before but this one topped them all. Altogether, I worked with 4 team members at this location on swapping phones twice in this instance and in later returning the case I first bought and choosing a new one. As a business owner myself, it's clear to me that superb leadership and ethical business practices at the District Manager level has resulted in a highly-trained and customer-focused team. Thank you, Daniel and all your team members at this location - you guys rock!
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September 2025 by Brian Armstrong
Was told that I needed to use tech support online because they could not activate my secondary number. Was on hold with tech support for over 20 minutes when I asked the Verizon rep in the store. Tech support supervisor states the store could have activated my secondary line and they cannot. I need to go back to the store. Incompetence at its finest. I will visit a store in Augusta hoping for a competent person.
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June 2025 by David Milton
Steven dismuke is the best
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December 2024 by Layla Bailey
Wonderful experience with Daniel! He was amazing I had been having a problem for over a year and he finally found me a solution and honestly he is the reason I stayed with Verizon instead of transferring because I was ready to leave but because of him I’m staying and very happy!! Thank you Daniel!!
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December 2024 by Mary Byrum
Michael Hammonds at the Verizon store
Excellent and beyond helpful
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October 2024 by Mae Bowen
I spent nearly 4 hours at the store to switch over two lines, trusting Verizon's offer. My first bill was in line with what I was told, but my second bill came in $50 higher than expected. When I called customer service to understand the discrepancy, I was told there was nothing they could do except cancel my service. The lack of transparency and unwillingness to resolve this issue is unacceptable. Feels like a bait-and-switch—definitely disappointed with the experience.
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October 2024 by Christine Mealing
Christopher Bennett was very helpful and knowledgeable. He was very kind and helped me out with a smile Thank you !!!!
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October 2024 by Paula Milam
Chris Bennett fantastic job!
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October 2024 by Meagan Jones
Chris Bennett has been so helpful! He jumped in to help my boyfriend and I set up new phones while trying to assist multiple customers at the same time. He was very informative and helpful throughout the process.
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October 2024 by Michelle Landrum
Chris Bennett . Best Verizon service ever. Fantastic support! Much appreciated!
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October 2024 by John Minus
Christopher Bennett.He did a great job setting up my new iPhone 16
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October 2024 by Melena Arbaugh
Chris Bennett was very helpful and did a great job with getting us new phones Thank you!
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October 2024 by Lisa McBride
Fantastic took the impeccably dressed polite Justin less than 5 minutes to solve all my phone issues. I felt a bit sheepish of my inability to fix the problem myself. He was so kind and a truly well raised gentleman. His inside spirit rivaled his well dressed well spoken outside. I understand there are 2 Justin's working there he was the one with a darker complexion and brilliant smile. Thank you the time you took just to listen to me and take care of my phone needs. Incredible service.
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August 2024 by Jillian Priebe
Maurice is awesome and definitely made our experience this morning enjoyable and easy. Thanks for taking such good care of me and daughter and helping us with our new phones!!
