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April 2024 by Jeannie Tapley
Love me some chicken. Can't go wrong with Zaxby's
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April 2024 by Christian
Two separate times I have asked for no zax sauce on my nibblerz and two times my request was ignored and even on my receipt is says no zax sauce. You will not catch me eating at this establishment ever again if employees can't even follow simple requests.
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April 2024 by Mrs. Donna Hill
Drive thru on Sunday afternoon was ridiculously slow! Waited 10 mins before I could order then at the window I waited 10 mins! No kidding! Why the wait for chicken fingers at 4pm?!! Then, no apology by the staff member for the wait. Just handed me my food. Please teach your folks good customer service and be prepared for dinner customers! I gave a 3 because the chicken fingers were good! The fries, not so much. Please drop the seasoning!
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April 2024 by Ivy Wiley
How hard is it to ACTUALLY make someone’s order “well done”… that or to even get any seasoning on your darn fries.Better luck @ the Zaxby's on Knox Ave!
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April 2024 by Lloyd Wellen
The food sucks this was the first time I ate at a zaxby's and it is the last time I will eat at a zaxby's!!!!! The food was terrible!!!
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April 2024 by Jerry Burkett
Always good food and good service
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March 2024 by Kristin Garlick
I ordered online. Waited for almost 10 minutes after checking in to receive my order. Get home, and the order is wrong. Not slightly wrong, but where one item was the great 8 boneless wings with extra seasoned fries, I received 5 boneless (well 4 cuz 1 had a bone in it but that wasn't on them) wings, and completely unseasoned fries. The other order was wings and things and it had dry toast and again no seasoning on the fries when extra was requested. If this were the first time of this happening at this location it would be one thing, but the orders are wrong every single time I have been to that store and I usually have to go in to get our order when ordering curbside.
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February 2024 by s johnson
Great serviceCooked freshWas perfect stop on pur road trip
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February 2024 by Bruce Wingate
Over priced chicken and not a fan of the seasoning they put on the fries.
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February 2024 by Malachi Davis
Food took quite a while to get done and I was in the drive
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February 2024 by Ava Sangster
They forgot to put CHICKEN on my sandwich... ?
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January 2024 by David Rice
Pretty disappointing! I went through the drive thou at 10pm I was literally the only person in line the guy at the speak told me to wait like 3 times finally he got my order. When I got to the window he told me to pull up when there was nobody behind me, he told me all they were waiting for was fries ten min later finally came after they brought the foot they forgot to upsize my fries. There wasn’t really much fries in there. Finally after they brought out my food they did even season them. I felt A little disappointed.
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January 2024 by Charles Wallace
Used to go here just about once a week, sometimes twice. Service was awesome. Last two visits have been way less than ideal. About 3-1/2 weeks ago, I went in was greeted by the guy manning the register. Was the only person in line. Guy turned around and started doing other stuff. I waited for about 5 minutes, no one said anything. I left.Yesterday, decided to try again. Walked in, no one in line, lady at the register gave a loud "welcome to Zaxby's". I stood at the register, she turned to get something and then a Zaxby';s employee on my side of the counter told the lady running the register she had to pay for her fried pickles/fries, not sure which. The lady behind the counter started taking her order, when I was waiting in line before her. That's customer service for you. I left, wont be back.
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January 2024 by JoAnne Cusaac
Great food.
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January 2024 by Sheryl Tenio
I ordered using the mobile app. When I got my food the bag was closed up tightly in a knot so I couldn't open it. I went home only to find that the fries were hard & crispy. Dark orange color. They were burnt. Then my Texas toast was stale and hard as a brick. It couldn’t be chewed. Lastly the traditional wings I ordered had feathers all in them. I was so disappointed because I love Zaxbys. I don't have a lot of money & to know I wasted it on a bad meal makes me never want to eat at Zaxbys ever again for fear it will happen all over again.
