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October 2023 by hanna wako
Great customer service
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September 2023 by Mackenzie Mccubbins
Helped me add two new lines to my phone plan, which went perfectly. However, the problem is that they signed me up for at&t home tech protection as well without informing me about it. Be sure to watch your bill and be aware, they will try to add charges that you did not ask for to your plan. Thankfully, at&t support was able to help since I caught it early.
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July 2023 by Albert Wiggins
Was helped by Sonia, store manager. She was very knowledgeable, helpful. Made my experience enjoyable!
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July 2023 by Uri Uri
They did not cell me I prepaid phone ...I wanted one off the new ones the girl said no...when too another store they said if you pay full price you can take any phone I said the money is not the problem
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January 2023 by Angie Hicks
My son and I stopped in the store to see if we could get an upgrade for his phone the phone he wanted they did not have in stock. They just sold the last one, but the young man there was very very helpful and offered to have it shipped but my son has to go back to New York so we just told the nice young man we would check in Columbia tomorrow. They were very helpful. He was an extremely wonderful assisting us and answering our questions.
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December 2022 by Angelina D.
This store is AWFUL! The employees are rude, hate their job, say "mhm" to every question. They tried to make us pay an extra $55 JUST BECAUSE they gave us THEY gave us the wrong phone. I do not recommend coming to this location, just awful!
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November 2022 by Audrey Salley
Awesome service upgraded to IPhone Pro 14. Loving my new phone. A 1 customer service!!
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November 2022 by Tommy Preston
I very rarely post reviews but felt the need to do it after a horrible experience at this store today. I walked in with an issue with my phone. The only two people in the store were the employee and a police officer. I waited for a few minutes because I thought the employee was helping a customer. After a while, I realized the employee was discussing a personal law enforcement matter with the officer. I waited 10 minutes without him ever acknowledging me or offering to help, and eventually left and went to another AT&T across town. It was the worse experience I’ve ever had in a store. Such disrespect. I
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November 2022 by Angel Polkey
Dan is an incredible store manager and AT&T representative. We bought 2 new phone lines, wireless, fiber and many accessories from Dan. He is attentive. He makes sure to explain everything in a way everyone can understand. He is kind to everyone who comes into his store. We love Dan! Give that man a raise!
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June 2022 by Joey Watson
Great customer service. The saleman John was very nice and knowledgeable. Wasn't too pushy which is great. Will recommend to others
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June 2022 by Cherolyn Sallee
Wonderful customer service, quick and smooth trade-in, great accessories discounts. Thank you John W. for an awesome switching service transaction.
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May 2022 by Ruko
Was debating on switching from T-Mobile to AT&T, but John was super helpful with explaining the benefits that AT&T had compared to T-Mobile! Highly recommend, service has never been better!
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May 2022 by Johnny Skorupski
Reps are very knowledgeable and efficient with the work they do here! Highly recommend this location!
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March 2022 by Korina Fred
With a very busy schedule, we walked in on our lunch break to try and upgrade our phones we were there for 25 minutes, we were never acknowledged or greeted. A gentleman walked in 10 minutes after us and got a greeting. We were never helped so we left. Since we only get an hour lunch.
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March 2022 by Rosemary Carpenter
Helped by John at the Center Point store. All my questions answered and new Samsung S22 was ordered. They had all the accessories I wanted in stock. The phone will be delivered to my home.
