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January 2024 by meatsackulations Congratulations
because why is the atm out of service every single time i come to the bank?! ive avoided this branch for months for this same reason, and apparently nothing has changed. drive thru line moves at a snail's pace.bank is a bit outdated in terms of services. there's no advanced paycheck release, and although i have overdraft turned OFF for my account, they routinely allow transactions to post days in advance of the posting date which has caused my account to have a negative balance more than once. and they let the transactions post for far more than the $100 buffer that comes with their checking accounts! customer service is all outsourced, scripted reps who are ill equipped to resolve customer issues. will be looking for a new bank soon
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September 2023 by Scott Allen
Line was 12 deep on a Saturday with only 2 tellers.Since the switch from DunTrust, there has been a noticeable decline in service. Don't get me started on them allowing someone to withdraw from our account from ANOTHER STATE without confirming ID!!!
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June 2023 by Isabella Cabral
I 100% recommend this bank. If I had to recommend someone it would be Eduardo. He is such a wonderful banker.
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May 2023 by Fuck Google
Slow, they won't make callbacks nor seemingly do anything to help their customers. The managers at most locations I've visited are lazy and slow. Definitely not worth banking here or at any other truist locale. The tellers are mostly nice.
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May 2023 by Malachi Wagaman
Slow, they won't make callbacks nor seemingly do anything to help their customers. The managers at most locations I've visited are lazy and slow. Definitely not worth banking here or at any other truist locale. The tellers are mostly nice.
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February 2023 by S A
The female manager of this branch is sarcastic and has zero customer skills. I will be switching banks after 41 years. This is the only bank I have used . I opened this account when I was 15 years old. The only time they will ever see me again is to close my account.
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January 2023 by Glenn Nunnery
This is not a Saturday banking lobby day except for the drive-thru. I'd recommend finding another bank as I intend to do so because of their lack of services as described.
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November 2022 by James Lawrence
Went to make a relatively small withdraw on a Saturday and was told they don’t have enough cash on hand. No manager/supervisor working. Rude employees. Will be closing my accounts.
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July 2022 by Chelle Johnson
I went inside to get serviced. The first female teller didn’t welcome me or excuse herself to go service the window. The other female teller who did eventually assist me, greeted me by saying, “You wanna come up here?!”. I guess I didn’t deserve “Hello, how may I help you?” I guess the frumpy looks comes with a frumpy attitude!
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June 2022 by Chad Matthews
As a small business owner, I have had my fair share of visits to this branch and all of the staff has always gone out of their way to attend to my needs
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October 2021 by San Miller
Good service help me out my account
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September 2021 by Yoseline Valle
I don’t normally post reviews like this but I really wanted it to be known how grateful I am for the outstanding work that Mrs. Fisher did for me! She was absolutely pleasant to work with from the moment she picked up the phone until the very end! She really made sure to provide the best service possible all while having the best attitude. I 1000% recommend working with her with any of your banking needs. I can assure you, she will not disappoint!
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August 2021 by Eddie Sanchez
Very rude and the always have their front doors locked.
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July 2021 by Alan Eveler
Never had a problem here. Love Eduardo, always willing to help. He's even called to see how I was and to touch bases.
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March 2021 by Mel For
Drive through atm went completely out.My money never came out & my account showed the withdrawal was completed.I called the manager Ed about the situation and Unfortunately he was so rude an sound very irritated instead of helping or trying to do his job.I will never come there or to this company again.??
