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February 2024 by Crystal Huggins
I want to thank everyone at the Best Best Western in the City... Prospect Dr in North Charleston it's very quiet and quaint..heated pool and fitness room ,nice gazebo in the back for smoker's like myself ??in all sincerity I highly recommend this property.. Respectfully Crystal
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February 2024 by David Gonzalez
Good service and excellent people ?
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January 2024 by Randy Dowdy
Wonderful breakfast.Eggs, sausage, gravy, yogurt, donuts, oatmeal, cereal and fruit.Clean room.No complaints!
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January 2024 by Rachel Nelson
The beds were so very uncomfortable. The room was very clean, the hotel was nice and clean as well and the staff was great. If the beds weren't so bad, I would have given them a 5 star. We had 2 queens, and both were bad.
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January 2024 by Marco Antonio Padovani Clemente
All of the employees were very nice and patient.an employee by the name of Laverne was very kind and friendly her service was excellent I saw her every day go to the breakfast area and clean.Rooms: The rooms were very nice and neat the sofa bed was very soft and the king bed was even betterFood & drinks: The food and drinks were alright they were not the best and could use some new items
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December 2023 by KAREN
Laverne was great during our breakfast. She was very helpful. I will return soon.
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November 2023 by Samuel Hill
Excellent rooms and room service, highly recommended. Definitely enjoyed my stay at this hotel .Everyone is very professional, Nice and helpful. Hotel has many food places and stores walking distance from it .Shout out to Kenya for her countless acts of kindness and hospitality, as well as Laverne for her preperation of the delicious morning breakfasts and kind words.Nearby activities: Near many great food places !
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October 2023 by Courtney Nutting
Good hotel for the price and not a far drive from all the activities in Charleston or the various beaches. The staff is super friendly and the breakfast had many options. Easy accessibility from the main road, not hard to find.Safety: The hotel itself seems safe, the surrounding area seemed about 9/10 for safety. There was an info sheet in the room reminding guests to check surroundings before exiting your car and walking the parking lot so it made me wonder if crime is a frequent occurrence. It didn't appear unsafe to me, personally.Noteworthy details: I can't compliment the staff enough on how friendly they were! The front desk, housekeeping, breakfast employees, they all had a genuine smile that I appreciated so much
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October 2023 by Sharone Davis
Rooms were definitely clean. On my visit, I had only one small issue . My refrigerator didn't work . So I couldn't keep my perishables cold. The front desk informed me that I couldn't get a replacement until the next morning. ( He did offer that I could use the refrigerator in their kitchen. ) But that wasn't going to work me . So I bought a cheap Styrofoam cool . To keep my perishables cool overnight. I did get a replacement fridge the next morning as promised. Overall the hotel is a good hotel . I would recommend it if you're traveling to Charleston.
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September 2023 by Jim Hand
Mainly want to compliment Laverne who works the morning breakfast. She is very friendly & personable. She helps with your needs, speaks to you, & llstens with interest. Great smile & enjoys her job. She made the mornings fun. I give her a 5 out of 5.
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September 2023 by DJ Palina La Diva
I’m so disappointed with this hotel. The front desk person was really unfriendly to start with. I said I need a quiet room since I’m traveling for work and work really late. They put me right next to the pool where people have been screaming around since 6am. It’s almost like they did it on purpose. So I got 2H of sleep in for that I could’ve also just slept in the airport. The bed looked clean but the hotel in general smells and doesn’t look clean at all. It’s also almost 20 minutes away from the airport in the opposite direction of downtown Charleston. Very disappointed and I would not recommend
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July 2023 by Dale Simpkins
We came in late (8pm) after a day of traveling. Front desk was friendly. Room was nice. Met Laverne in the morning. She was friendly and helpful. Kept things running for the breakfast which was fairly busy. Even found the time to point out some historical tourist spots for my family. Her service and advice did not disappoint. Would stay here again
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July 2023 by Tessa Brodeur
In room 402. The shower doesn’t work. I was in the shower and it went cold and then the water turned off. There was also trash in our room when we got in. 5people in our room but they only gave us 3towels. A lot of space in the room, but with it being 90 degrees out and the shower not working I will have to say I’m not coming back. They also closed the pool right after we checked in after I asked how late the pool was open. My kids cried.
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July 2023 by Ashley Bernal
Rooms looked like they had not been cleaned. The couches were dirty ON the actual seats and UNDER them. The bed had pillows that had not been changed (I found a hair on it). That wasn't even supposed to be our original room. The key they gave us opened to a room that was clearly still in use. We had gotten three rooms and one of them had a diaper in it. The vending machines kept charging more than what was supposed to and didn't even give us the chosen items. Some stuff was expired. The staff were great however, but we will not be coming again (and if we do come back it won't be this hotel).Noteworthy details: Pool was good, and it had an outdoor area to chill and eat. It had a fitness room and free breakfast.
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July 2023 by Mélanie Philippe
Great breakfast; diversified and we could even make our own waffle!Overall a very good stay, the only negative aspect is the swimming pool where 4 or 5 kids were playing with very loud music and screaming. I was disappointed nobody told them to be quiet or to leave.