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December 2023 by Killian Grantaire
Absolutely above and beyond. Left my car with them about a month before I was supposed to move to Columbia, and the automated system that tells you your car's repair progress promised it would be finished a couple days before I moved. When I came to pick it up, however, it wasn't done yet and they were still waiting on a part. The staff went out of their way to make it right. Brianna gave me a ride home that day, and the following morning the manager Cody drove me and the last of my belongings from my old apartment in Charleston to Columbia and arranged for my car to be sent to a Columbia Caliber location to pick up when it was finished. Wonderful experience, it has ensured my business with Caliber for the foreseeable future.
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December 2023 by Janae Saxby
I don’t even know where to begin!!! So I had my car repaired at this location just to find out they steal!!! The funny thing is they stole my windshield wipers and replaced them with some old ones they had. After I gave these people a great survey. I know how my windshield wipers worked and look because I just replaced them at Safelite!!! I can’t wait till Monday to ask why. Also there are other reasons I would include but it would take to long just don’t do business with this location!!!!!!!
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December 2023 by Danielle McMillan
They are amazing, they communicate well, they’re fast and friendly! They did a beautiful job on my suv and they even cleaned the inside of it!!! Hands down they are #1
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December 2023 by Iridium
Incredible service they went above and beyond and out of their way to make sure I got what I needed done, and was satisfied.
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December 2023 by roy roy
Vehicles taken there to be worked on ,management very unorganized did not take the time to look up parts. unprofessional I do not recommend
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October 2023 by John Farnell
I got rear ended in my new van; Caliber did fine with the bumper & sensor replacement, but wanted to avoid doing any repainting to the rear quarter panel. When they called me to come pick up my vehicle, scratches were still visible. I was pretty irritated that i was called to pick it up when it was so obvious to me that the work was not complete. They "buffed" it out as much as they could, but there were still 1-2 that couldn't be removed without repainting. I decided to take it home because I'd been without my car for a couple of weeks at that point and didn't feel like fighting it any further.
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October 2023 by margarette simmons
I took my car to caliber collision to be repaired and they did a fantastic job everybody there was so polite and nice when I got my car back I was amazed with the car they did an awesome job if anybody need repairs try caliber collision.Services: Tires
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October 2023 by Tatiana Fennell
Very friendly staff. Did the job quicker than expected. My car looks like on the day I bought it.
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August 2023 by Pam Worthen
Awesome business! I will recommend and use them again if needed. Damien was excellent!!!!
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August 2023 by bob photog
I used them for a front end collision and would request ANY other accident I have be repaired here. I am a very pleased customer.Services: Painting
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July 2023 by Mike Dempski
Incredible and quick service! Worked seamlessly with my insurance company and kept me appraised the whole time. I hope I don’t get in another accident, but if I do I know I’ll use Caliber again.
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May 2023 by LaRonda Boddie
They did a great job on my vehicle and everyone was very nice!! They kept us updated on the repairs the entire time they had the vehicle.Service: Body & Trim
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May 2023 by Curly Gurl
The staff was great to work with and very professional. They kept me up to date on my repairs and did a great job.Services: Painting
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March 2023 by Allie Adams
They did a great job fixing some damage on my bumper. My car was repaired quickly and returned to me significantly cleaner than I left it both inside and out. The staff was very friendly. While I hope nothing happens to require me to use their services again should I happen I would definitely go back to them for service.
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March 2023 by Crystal Brooks
These people are wonderful! Everyone is so nice and helpful. This was my 2nd time working with them. Car 1, they fixed great work! Car 2.. total loss..
