-
December 2023 by Keisha C.
i Went to Gerald to purchased a tire cause my tire wasn't keeping air. Pulled in I saw close 4 pm. I asked if I could use the air hose I'm told no it turns off at 4. Cool, the group of guys left. Then a lady comes from behind the desk locks up with 3 male employees, the same hose I was told cuts off at 4 pm they used to make a tire snow man. No one offered to inflate my tire , it was totally flat. each time they walk pass my car while waiting on roadside assistance they turned they heads.Don't nobody owe me anything. Over 5 men passed no one offered air or do I have a spare tire but I'm glad other people have a better experience
-
December 2023 by Aidan K.
shoutout my boy AJ, called him 5 minutes before coming in and got me set up within an hour. THE GOAT
-
December 2023 by Alexander T.
Went to get 2 tire changed, told me it would be about 30 minutes but no longer. I kid you not, I walked to get a coffee from the circle K and walked backed and they were done. It had only been 10 minutes.
-
November 2023 by Brian Odgers
Wow, what a great experience! Tires were bought and paid for online and appointment setup. AJ met me as I walked in, and we walked out to the truck to discuss what we were doing. He suggested keeping an eye on a tire threat wasn't being changed this trip and mentioned a few other services they offer. No high-pressure sales or upselling :) . I found all the associates to be friendly and professional. They kept me updated on the status of my vehicle both in person and in text. In and out in less than an hour. Fair price. I'm not sure I could ask for much more. Thanks!
-
November 2023 by Derek Poole
Great experience here today. Ordered online for an install appointment and was welcomed as soon as I showed up. All the guys here were super professional and the shop is very clean. They took great care of my truck and checked in with me throughout the wait just to make sure I was doing well. My truck has specialty wheels which required them to do a little more and take extra time when installing and they seemed to really have a high attention to detail. Will definitely come back next time I need anything! Highly recommend
-
November 2023 by Jose Noy
The only place I go for my vehicle needs. I have been doing business with them for over 3 years. They are punctual, stand by their word, and have great work ethic. All my warranty claims have gone smoothly. Their communication is amazing. If I could give them 20 stars I would.
-
October 2023 by Josh P.
I got new tires and rims in august, and these guys were awesome! My boy Q hooked me up with a great price, and got everything to me by the date I needed it. I will never go anywhere else! They went above and beyond!
-
September 2023 by John S.
Had appointment but new tire was delivered as scheduled. Would have been nice to have been notified. They let me sit there for quite some time until I asked what was wrong. Some body dropped the ball.
-
September 2023 by Zoe Greco
My husband and I set an appointment to get a new tire because our tread was non existent. Brandin met us in the parking lot as we pulled in and spoke to us about what we were getting done, he immediately took our car and looked at it then notified us we needed our passenger front done as well (and he showed us). Landon was assisting us at the desk and was just an absolute sweetheart. He quoted us 30 minutes and it was actually 15. Super smooth process. Best shop I’ve been to in Charleston, even better staff.
-
September 2023 by Bruce P.
Great Service. Needed to replace a full set of tires on an older VW .... and ran into some 'complications' with removal. I can't say enough about Store Manager Quashon whose calm demeanor, perseverance, and commitment to customer service is second to none.
-
September 2023 by Sarah K
I will never take my car anywhere else. Quality tires. Friendly and helpful employees. Most car places try to swindle or con women who come in alone but never this place. They have always been so kind and helpful and up front about what I need and have worked with my budget as best they could. Seriously great people. Thank you for the great work you do.
-
September 2023 by Carl Coulter
While on a trip, 2000 miles from home, we had trouble with the special steel valve stems on our 1 Ton RV.Discount Tire, (North Charleston on Ashley Phosphate) crew corrected all the issues.Took them 2 hours - which is absolutely okay. They spent the necessary time to correct and verify the installation.Service writer, shop foreman(?), tire man, all very professional and meticulous.Excellent job. Thank you
-
September 2023 by Samantha Miller
If I could give more than 5 stars I would. I dropped my car off to receive a new set of tires a few hours before my appointment time, expecting to pick it up at the end of the day. To my surprise, my car was done 30 minutes later, way before my scheduled appointment time. AJ made the whole process very delightful. He was very prompt, had great communication, and answered all of my questions. This was the best experience I have ever had in the auto industry. Thank you!
-
September 2023 by Jenna Howell
Got my tire patched for free here today, everyone was incredibly helpful! Bren checked me in and the mechanic was very nice. They got my car done sooner than they quoted and there seemed to be excellent communication between all the employees. I'll definitely be back when it's time to replace my tires.
-
September 2023 by Dave B
I visited this location and was very satisfied. Was greeted at the door with a friendly employee that got me in and out very quickly. I started using this tire store because of it being a national chain. I will continue to use this chain for here on. The employees here are knowledgeable and will help you anyway they can.
