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August 2023 by Barbara Holler
Nasty nasty nasty it’s all I can stay! Horrible treatmentService: Special vehicle towing
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July 2023 by Renee Giger
After being hit by someone running a red light my truck was towed here. I have pictures from the accident scene and pictures from when the adjuster was there. There are recorded scratches they put on my truck. They allowed their cats to walk all over and sleep on my truck, my soft top. when asked to cover my truck to prevent damage he refused. He also drove my truck around the yard with leaking transmission fluid and damage to the bumper and front tire. They assumed it was totaled, didn't take care of it and added more damage!
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November 2022 by Dave and Jenny Mail
I'm not sure where most of the negative reviews stem from, but I've never had a problem here. I've had to use them twice and both times they have been polite and fair, which is all I ask if I'm spending my money. I'd use them again of needed.Service: Car towing
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July 2022 by Kaitlin Hunt
They were wonderful the front desk lady I apologize I didn’t get her name was sweet and amazing and they were so helpful thank again I recomendServices: Car lockouts
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July 2022 by Chris W.
I wish there was a lower rating because they deserve it. They towed me on a Saturday and said I couldn't get my car until Monday. Then they charged me a a fee for everyday it was there eventhough I was trying to get it with in the HOUR it was towed!!! The towing part is neither here nor there butt not being able to get my car because you won't send someone there to meet me and then charge me is ridiculous! This place sucks! I hope they go out of business
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February 2022 by Jenna Vicini
If I could give negative stars I would. The worst experience I’ve ever had with a company. So rude and unprofessional and overcharged so much. Don’t know how there still in business. Do your selves a favor and use literally any other tow company than them.Service: Car towing
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November 2021 by Shamika Green
VERY UNPROFESSIONAL, THIEVES, and LIARS. From out of town and was in a vehicle collision. This is who Charleston police called due to my truck not being able to be driven. They went through my belongings. I'm checking to see if anything is missing now. When I attempted to retrieve my items out of the vehicle a few days later,they refused. They stated it was an impound. How does a vehicle that was towed due to an accident get impounded by the police. When we stated that we were calling the police, now it's a misunderstanding. They lie, lie, and lie. Untrustworthy. Definitely would NEVER recommend. If I could give a Zero I would. They even gave the insurance company agent a hassle when she went to assess the damages. She had to call the police. STAY FAR AWAY FROM THIS COMPANY!!!!!! Never use them and definitely never recommend them!!!!!Service: Car towing
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September 2021 by Sam Cro
The mechanic that works there is awesome !!!!!!
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August 2021 by bella slifer-rone
As everyone else on here already mentioned if I could give them NO stars I would! They’re drivers are very rude and unprofessional as well as management! One of the worst experiences ever and they will screw you in every way possible!Service: Car towing
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August 2021 by Jamie Hutson
If I could give 0 stars I would. Do not use this place everyone there is rude. They act like they hate their jobs and people. Do urself a favor and go to Hawk towing 2 buildingsdown.Service: Car towing
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August 2021 by Caitlyn Marcell
Fed business by the NCharleston Police Department, so they aren’t concerned with customer service, quality or reviews. Wouldn’t let us pick up our car seats Sunday at 12pm (minutes after towing our car to their lot due to flat tire on ramp) until they opened the next day. Wouldn’t recommend to anyone that has the choice.Service: Car towing
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July 2021 by Annette Calhoun
Add my rubber expensive mats taken out of my car and my license plates stolen so I wouldn't go to them if I was anybody
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June 2021 by Doug H.
Predatory towing company. Will file complaint with CPD. Actively "hurried" to get my car on the t-bar while I said I am getting my keys and am going to love it. I stood in front of his truck and he did not stop his truck, actively hitting me (obviously not fast, but would not stop his truck). Told him I was calling police and he finally decided to "negotiate". I doubt anything will happen from my complaint, but I hope they suffer repercussions from their predatory actions.
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March 2021 by Krystal Lee Stepp
Not only was every employee there extremely rude and disrespectful......byt they broke several laws in accordance with the city ordinances. They towed my vehicle out of my backyard without permission and held my car hostage. Wouldn't give me access to my personal property that was in the car (wallet, important paperwork, etc) and then basically bullied my mother in law into signing the title over to them for the tow fee which was $160 plus 6 days @$25....totalling $310 when the car was worth well over $5000. They are the definition of a nightmare wrecker.Service: Car towing
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July 2020 by Alyssa G.
Horrible people run this business, the scum of the earth who don't care about anything but how much money they can rip off. VERY rude, and creepy. Don't support them, there are far better companies to call.
