“Clear instructions on how to get my device returned and employees were effective at multi tasking to help multiple customers simultaneously to lessen the wait time in the store.”
“I've done a few of printing jobs in the last year at this location: some basic documents, a set of self-adhesive posters, and an order of pamphlets. Each time the prints were very high quality, the turnaround time was exceptional, and I felt like the pricing was really good too. really glad to keep doing business at this location!”
“I truly believe the UPS Store on Daniel Island, Charleston, is the best in the country!!!!!!!!!!!! Every time I walk in, I’m greeted with friendly faces, incredible efficiency and team that genuinely seems happy to help. They’re fast, professional and always go above and beyond to make things easy for me. It’s rare to find a place that consistently delivers such excellent service with such a positive attitude. Seriously, THE BEST! I always know I can rely on them—and I genuinely look forward to every visit. 5 stars isn’t enough!!!”
“Always have a great experience here, Phil is super helpful and will inspire mustache envy. He’s always in a good mood and it makes customers in a better mood when they leave.”
“Bought an item at an out of state auction. One of the easiest companies I have dealt with. Packed well, shipped well, courteously delivered. I will use them again. Thanks Stefan and team.”
8AM - 6:30PM
520 Folly Rd, Charleston
Mailbox Centers
“Not only was I surprised how hustle and bustling this location is, but the staff was superb! They were non-stop moving and helping customers with a smile on their face! Faith especially helped me with printing a ton of documents in different attachments and was extremely sweet and considerate! If UPS sees this, give her a raise and a promotion, she deserves it!”
8AM - 6:30PM
1000 Johnnie Dodds Blvd #103, Mt Pleasant
Mailbox Centers
“We had several returns to make at the last minute on a Saturday, near closing time, and AJ helped us swiftly and smoothly. He even offered to print one of the labels for me without pause. My husband and I love this UPS location!”
“Let me share a little story with you! Sunny has been around for quite some time, and today, a lady in front of me started expressing her frustration about her experience with him. She was upset because he mentioned that returning a product to Temu means you need to pack it correctly; it can't just be shipped as is.
When he suggested a solution that was only $5.00, she became frustrated. Sunny kept his cool, even when she said he seemed like he was just arguing with her. He was really just trying to help by pointing her to the instructions, which clearly stated that the item needed to be in its original packaging when it was shipped back.
I really want to highlight how knowledgeable Sunny is. He stands his ground and is confident in what he knows. Even when things get tough, he’s always willing to admit if he’s made a mistake and does his best to make things right. It’s nice to see someone who genuinely cares about getting it right!”
“Heather stepped in to help me with a store full of customers. She took the initiative to locate the missing QR code for my Amazon return, package it up, and say something kind. Customer service like this is seldom seen in the times in which we live. Nice job, Heather!”