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March 2024 by Smart C.
I am not happy with the way the 40ish male cashier with longer (kinda greasy) hair treated me today. I haven't been here long but was told Publix is one of the better grocery stores??? Whoever said that must have very low standards. This cashier was so rude and disrespectful to me, because HIS CARD READER was acting up! I used my card at two other stores before going there...so NOT user error! What a JERK! Maybe he doesn't like women? I only had four items and he raised his voice and smarted off to me to remove my card twice, which I already did the first time He said it! Then he said push it in and out until you see the display! Never apologized for the delay and certainly wasn't even in the ball park of being friendly! Why would Publix manager hire a rude lazy disrespectful unkept male and put him in a customer service position? This guy needs to be sweeping the floor if they keep him. I wouldn't hire him to tie my shoes...Come on Publix, what are you thinking?????
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February 2024 by Kellen B.
Don't ever expect to find your sub on time. 20-45 minutes late every single time. You'd think giving them an entire hours notice would help, absolutely not. Then they act clueless, they must not read tickets here. Cashiers are pleasant.
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May 2023 by Shelsey P.
If you ever think of mobile ordering in advanced for a sub in the deli i recommend not to! Not only will they take over 45 mins to make the sub but they will also be clueless on the ingredients to prepare the subs save your time and stop at another publix in the area for your convenience :)
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May 2023 by Darrell F.
Good fresh food The meat is always fresh Frits and vegetables are fresh The store is clean Employees are very nice and helpful Prices are reasonable There is ample parking The atmosphere is so tranquil
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May 2023 by Madeleine L.
The one star is for the bakery. On numerous occasions I have placed an order, and they fail. I always pay in advance to pick up and leave. They constantly sell the cake I placed an order for to someone else and when they don't it doesn't look at all like their website. I ordered a cake that had 8 Bunnies made with frosting and frosting decor grass and that's not at all what I received. They only decorated it with 5 bunnies making it look incomplete. Worst part and reason it wasn't eaten is that it was too dry. Frosting was tasty, but all areas of the cake were dry that it was just tossed. People were courteous but that doesn't make up for the fact they keep messing up my orders at the bakery. I can't trust to place orders for important occasions anymore.
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February 2023 by David Lancaster
Apparently everyone in this pharmacy hates their job. They’re always so rude.
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January 2023 by Josh Mitchell
Customer service is horrible specifically from the clerk Paschall.. horrible attitude and terrible people skills. I was a big fan of this pharmacy until recently.
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April 2022 by David J.
This Publix is a great place to grocery shop. Plenty of healthy options and each department is laid out easily and the staff is helpful as well. Kept clean and even offer samples and free newsletters. Worth a change up in your grocery routine.
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April 2022 by michael makara
I am prescribed 200mg of an anti-depressant, a dose local pharmacies have never had in stock in my experience. Another local Publix pharmacy routinely gives me double 100 mg doses with no hassle. Partially because it’s the right thing to do, and partially (I assume) because it’s an anti-depressant, and not an opioid. That was apparently to big of an ask for this particular pharmacy, so I guess I don’t get my meds today. Another American “doctor” who is concerned with profits and not so concerned with taking care of patients, how shocking. If there was an option to review at 0 stars, I would have.
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March 2022 by John C.
Subs are great, but often take too long , so order ahead. Fried chicken is some of the best around, and the bakery rivals only your grandmother. Lots of great selections around the store. Publix doesn't have a membership card, which is nice. The prices are pretty high, but I assume so they can run their weekly BOGO deals. If you can, shop all the BOGOs each week and stick to it as much as you can, which is hard, so their method works.
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March 2022 by Robbie G.
I now live in Wescott. I am close to Harris Teeter and the Publix on Dorchester Rd. Publix has more discounts on ground chicken and ground turkey. We make our our dog food so that is helpful. Publix has better selection of buy one get one free. Publix has fresher produce for some items. Harris Teeter has better beef for steaks etc. I like both stores. Publix is bigger and has a better selection than Harris Teeter.
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February 2022 by Lowanda J.
I enjoy shopping at Publix, especially for their meat and seafood selections. I can trust that I am getting high quality meats. They have been first in getting many items that are new in the market. For instance, when the brand Quorn came it, Publix was the only place I could find it for months. They are a little more on the high end when it comes to price, but they have great sales and great coupons to match. I love their deli section as well and it is always crowded - which is a good thing. And their bakery is A1 in my book.
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July 2021 by Rhakeem Vanderburg
Knowledgeable staff, great customer service, and quality items.
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July 2021 by Leticia Reed
The customer service at this pharmacy is very poor. My doctor sent an electronic prescription at around 3:00. I called multiple times and the phone rang for about four minutes each time. No one picked it up. When I asked to speak with the store manager, he said that the best he could do was to transfer me to the pharmacy department again. At about 7:00, they finally picked up the phone and my prescription was still not ready. They honestly do not care about customers and shopping here is NOT a pleasure!
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July 2021 by Krystal Williams
Customer service here is ok. I was the only person in line for 5-6 mins before being acknowledged when the pharmacy manager was making a purchase while him and technician both saw me. Only reason for 3 stars is because Evelyn is the nicest one there and she helped me.
