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February 2024 by Jerriece Iverson
To be a customer who has purchased several items from rent a center as of the last year they have given me nothing but a hard time! I ordered a table in July it took over a month to come when it did come they broke it right at my door. I was so upset I made them take it back and told them I didn’t want it bc I would have had to wait another month or so just to recieve it. They didn’t try to accommodate me at all! I called back about another order that I placed shortly after that they told me I had to put money down but I never received the money back that I put down the first time around for a table that I never received. I was told by a manager they would get back to me and I never heard anything else! Very unprofessional! However they have the nerve to message me about renting again but treated me someone who has spent a lot of money with them like crap!
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February 2024 by janie Johnson
Don’t ever go to that store the manager is rude and nasty ..
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December 2023 by Cari J Engberg
My rent a center peeps ( Dukes ) are Poppin!!! Always always there when I have questions. Manager at this location, I adore her. She absolutely takes her time with you and goes the extra mile.
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November 2023 by Kanaki Johnson
Worst place to get items from. Poor customer service. Furniture never got delivered on scheduled date. 3 attempted dates. You will literally feel like you’re running behind them because of their lack of communication. A call from them to let me know my things wasn’t going to be delivered on a schedule day or time would have smooth things overs. One excuse after the next. The area manager is no better because he doesn’t return calls from his employees. I ask to be switched to another store but I would have to return the couch set I waited to get delivered for over 3 weeks. Not to mention I’m still waiting on the bedroom set. I’m so pissed. Never again tho…NEVER AGAIN.Edit: 3 days later I call to after waiting on them to call again… made another arrangement for bedroom set delivery. Confirmed delivery date and sales female hang up on me. SMH this location needs more training.
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August 2023 by Curtis Parker
They will bring you old and dirty furniture first and the last
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July 2023 by Curtessia Duncan
The process was very simple and fast… Happy Birthday Rent a Center and thank you for a great experience ☺️
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April 2023 by Humberto Ayala
From the initial application to everything being set up it was an amazing experience.
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January 2023 by Patricia Davila
Questions were answeredCustomer service representatives were super sweet walk me through everything I needed to know through the Internet was super easy I would recommend
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November 2022 by Aaliyah Campbell
Great customer service
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November 2022 by Deshawn Lemon
Not happy
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November 2022 by Jessica Reese
I appreciate mrs Stephanie a lot !! She works with me when I have bad times!! I have been dealing with this store for 2 years now
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November 2022 by Ajasiri Shakur
Great no problem everything went well
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August 2022 by Lashawn Pirkle
My bff works here!!! ?
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June 2022 by Angela Fields
Don't have a clue
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October 2021 by Rayshawn Brothers
Horrible Service We Made The Deposit For Our Living Room Set And Still Had To Wait Over A Month And A Half To Receive The Furniture. Not Only That But When They Did Bring The Furniture They Figured It Would Be Okay To Deliver The Furniture After Store Hours?. Very Disrespectful And Inconsiderate. Some Cripsy Mf That Looked Like A Reject Don Cheedle With A Milk Dud Head And Family Dollar Suit Literally Banged On My Door For A Payment That Was A Week Late. Then Called My Apartment Manager I Guess Hoping To Get Me In Trouble. We Asked For A New Set And It Smelled Like Midlew. NEVER AGAIN
