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“Clear instructions on how to get my device returned and employees were effective at multi tasking to help multiple customers simultaneously to lessen the wait time in the store.”
“David and James are AMAZING delivery drivers that run our routes. Been getting shipments from them for years and they always do a great job. Patty is on top of scheduling and is SUPERB. I love Estes. So glad all my shipments can all use Estes, I never have to worry I know all shipments will go smoothly!”
“I had a couple of awkward items I needed to ship for work. Gary was incredibly helpful, friendly, and efficient. He was thorough in explaining options and pricing and had me out the door in just a couple of minutes. I really thought this task was going to be a challenge, but Gary made it a breeze!”
“I dropped in to see if I could ship a passport overseas after being quoted insane amounts of money by various other providers online. Amy was welcoming and super helpful, securing a discount for me so that I could get my passport out without breaking the bank. Really appreciate Amy and her manager for all the help and the friendly service.”
“This company helps us handle our shipments for a couple of years. Mike and other team members are really helpful. They always schedule the shipments ahead to make sure it will be picked up and delivered in timely manner. They also keep us posted all the time so that we know exactly the status for our cargos. We really appreciate their help!”
“I don't know if my review will really even matter because I only use this location to send pre-labeled packages out, but I have never had any issues. They have never lost a package or had a package stay at location for more than 1 day, minus weekends/holidays.
I will say their local deliveries leave something to be desired. My company uses FedEx exclusively for shipping & this location is almost always delaying those packages.
Overall they do a good job because nothing ever gets lost. Delays, while annoying, aren't world ending. It would be nice if they were lessened though.”
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“Heather stepped in to help me with a store full of customers. She took the initiative to locate the missing QR code for my Amazon return, package it up, and say something kind. Customer service like this is seldom seen in the times in which we live. Nice job, Heather!”