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November 2023 by Karyn Rae
We have used Smooth Move for two major and a few minor moving projects in the last year. They are always top notch. Each and every crew has been helpful, polite, and super careful with my things. They are also efficient and work their tails off to make sure everything is right before they leave. I can truly say they have gone over and above each time I have used them. I highly recommend them to anyone looking for a great moving experience.
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November 2023 by James Pisano
I had Marcus, Chris, Cameron, Michael and X move my 4 bedroom house the other day and they were outstanding!!! The were on time, professional and treated my belongings as if it were their own. Highly recommend using them if you need moving services. I will use them again!
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November 2023 by Rachel Roxbrough
We hired these movers a few months ago. So much of our furniture was damaged.Back story-my husband and I heard from a friend about other people’s bad experiences. We emailed the owner prior to the move to let him know what we heard and we were having second thoughts. He assured us he would have his best guys do our move.After the move we found so much damage to our furniture.1. The put a large gouge in a media stand2. Ripped off the latch holding together the sectional. By ripping the latch off, the sectional wasn’t stabilized causing a leg to break off and the leg dented our wood floor after someone sat on it.3. They scratched our wood floor in the foyer near the front door.4. Smashed a concrete fire table5. Scratched metal legs to a table and didn’t reattach the wood top of the table to the base.6. Broke almost every drawer runner in my dresser7. Did not reattach our dining room table to the base so the whole thing was wobbly.8. Large hutch in the kitchen wasn’t stabilized and they bent one of the legs.9. Did not reattach our sleep number bed properly and have yet to reimburse us for the service charge for them to come to the house.And lastly- we have not talked to a single person. Instead- they only communicate over email and we haven’t heard from them in about a week.Do not hire this company. The owner came out and gave us our original quote but that is the extent of his involvement or responsibility. Not a single real live human has said- sorry about the damages. They are unprofessional and really have no value for other people’s belongings.Unfortunately, I am not able to attach pictures of the damageUpdate- I have updated my review. The owner did contact us and our furniture was repaired.
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October 2023 by Sarra Vallon
We were referred to Smooth Move by some friends who raved about their experience. The team that helped us with our move did an amazing job. They were super quick and helpful and completed the job faster than expected. They were also very friendly. If you’re in need of a moving company I highly recommend Smooth Move!
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October 2023 by James Sanyi
Caleb and his crew were without a doubt one of the best crews I ever worked with. They were friendly, outgoing, aware of the surroundings and most importantly they handled ever piece of furniture with care! They worked safely and DID NOT damage any walls, floors or furniture! We couldn't be more pleased!!
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October 2023 by Julie Freeland
Smooth Move did our local Move in Charleston and it was tremendous. We had a three day move- pack, load and unload and unpack. We have moved almost 30 times locally and all over the world. One of the best moving experiences we’ve ever had!! Thanks to Dex and JB and their crews!!!RECOMMEND!!
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October 2023 by A Z
Reservation process was easy and friendly every step of the way. Communication? Fantastic. They arrived on time and completed our move with speed, respect and efficiency. Couldn't be happier. Price was very, very reasonable. I've moved up and down the East Coast and Smooth Move was miles ahead of everyone else.
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October 2023 by RJ Weber
Smooth Move was absolutely incredible. We moved from the Charleston area and couldn't be more happy with the service provided by the Smooth Move team. When the team showed up, there were 5 movers who completely emptied the house in no time at all. Unloading at our new home was flawless too. Complete professionals!! I'd like to personally thank the guys (DeMarco, Santell, Darryl, Thomas, and the other gentleman-sorry, forgot name). This was my 3rd move with Smooth Move. Great people and company. I highly recommend them.
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August 2023 by Ken Webster
Used these guys to move my mother into assisted living. Top of the line moving experience. Crew was fast and funny. Liked them so much, they'll be moving us into our new home next month.
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August 2023 by Shannon Loftin
Alex was great to work with, good communication and very organized and responsive. The first day of packing went pretty well, the men left a few items unpacked and left early afternoon. The second day started out well until the men went to lunch. Several of them came back high and the rest of the afternoon felt frustrating and not as organized. I had to help them find boxes they had overlooked in the bedroom closet and storage closet. We had to get a second truck because we ran out of room and thankfully they were able to get us a second truck quickly. The men arrived at our out of state location in a few days and arrived ready to work. Unloading the trucks went well, the three men were great. As we started unpacking boxes, I noticed a few odd things, like a fire extinguisher from our previous house had been packed with our food, along with some lighters. Don’t think that is allowed or safe. Our lamp shades, which were never put in a box, just thrown in the truck, were covered in black dirt/ grease? Overall a good company, but not sure it’s worth the extra money that we paid.
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August 2023 by Adam DeVoria
Our move went smoothly indeed. After submitting a quote request I received a callback and got the move scheduled all within the hour. On moving day, Julius and crew were focused, friendly, and professional. All items made it to the new location in exactly the same condition they were picked up. It's also worth mentioning Julius' impressive skills maneuvering the moving truck, from navigating a very narrow street downtown to backing up between fence doors just as wide as the tommy gate. I can only offer praise and I would use Smooth Move for future moves.
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August 2023 by Eva Leatherman
Smooth move Charleston helped us move within 3 days of being cancelled by another moving company. Alex gave us quote in writing. Good price with no hidden fees. Excellent communication. Jesse, Pierre and Anton were fast and efficient taking care with furniture. Would definitely recommend. Thanks to all
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July 2023 by Kylie C
*owner called to apologize and see how he could rectify the situation, he stands by his company and definitely cares, which is nice to see*This is our second time using smooth move. Our first experience was great, this one was awful. They were late(we were the first move of the day, was told between 9-10, they showed up at 10:30), moved extremely slowly causing us to end up paying more than we expected. Didn't unbox our tvs or put them in the correct rooms so we were stuck with huge TV boxes and moving blankets.
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July 2023 by April Economides
I've moved a lot and had great experiences every time, but this was the best moving company I've ever worked with. Slim and one other man did both my move-out and next day move-in across state, and aside from nothing breaking and everything going totally smoothly, they were faster than any other mover I've hired - two hours instead of three or four. Slim's just a natural moving manager - sharp, calm, and professional. I was impressed by the owner who I booked the move with, and I'm grateful it ended up being excellent overall. I strongly recommend this company.
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June 2023 by Ron M.
Crew did an awesome jobVery helpful Could not have made it without their help
