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August 2023 by Jim Houston
It's an awesome bank when you walk in, and there's no line, but honestly, that's pretty rare, but it was the case for me today.
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June 2023 by Warren B.
First off let me say that I've been a so-called member for the past 15 years! However I very Loosely use the term member. We went in to get a home loan from these people and will never ever ever do business with them again. When we first spoke to them they told us that we had to pay off $1,000 a month in bills in order to qualify for a loan that we were looking at. I said okay that's no problem and they assured us that we would qualify for the loan if that was the case. However after informing them how much money we were going to put down on the home. 1 hour later they called us back but as soon as I told them that we were going to put $170,000 down on a $300,000 home, and then their loan officer said he would have to call us back. He called us back all right, and then everything changed he informed us that we had to pay off all our debt, including car loans etc etc. In other words, they were trying to keep us in debt. They wanted to make sure that we had just enough money to put down on the home and got locked into a high interest rate for over 30 years! I let's just say that I will be pulling all my money out of my membership at this so-called Credit Union ASAP. To make a long story short, we found another credit union there was more than willing to help us. They do not have your best interest in mind.. I've been a loyal customer AKA member of theirs for the last 15 years, and now I've seen the light! Don't waste your time. Just got a reply from their business manager, which is hilarious. As soon as I move I will be canceling my membership to the South Carolina Federal Credit Union. I understand there are a lot of moving Parts but to tell somebody all they had to do was we move $1,000 a month in debt and then an hour later after stating we were going to have half the amount to put down on a home insist that they pay off all their debts seems to me a bit extreme! All they were trying to do was lock me into a 30-year loan. Which is ridiculous if you have half the money to put down on a home. Again I will be leaving South Federal Credit Union we are supposedly a member and yet you're treated like an outsider. I've been there 15 years obviously I've learned my lesson. Now I will be transferring all my accounts to the credit union that approved us. Without trying to scam us! As far as talking about the situation and trying to make things right I don't see it happening so I'm not going to waste my time I've wasted enough time 15 years with the credit union. I'm not going to call just to have them try to justify the way we were treated within a one hour period! It's amazing how 1 hour can change 15 years of loyal membership! I am so happy that I found out the way you treat your so-called members. I've learned that it's all about money money greed 30-year commitment on a high interest rate! I'm not stupid
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April 2023 by Hottmess T.
Absolutely the biggest nightmare credit union.Rgey will lie .Make up late payments.Deceiptfull, deceptive practices.run from them.
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July 2022 by Doy G.
South Carolina Federal Credit Union merged with GHS Federal Credit Union. They assured me everything would be the same. They lied. I had my GHS savings account linked with checking so if an overdraft occurred it would pull from savings to cover the overdraft with NO CHARGE. Today I found out two $5.00 charges were made for over drafts with SCFCU. They refunded the charges, only after I strongly protested. They informed me this the fee correct and every time I had an overdraft they would charge a $5.00 Fee, it would be $35.00 without the overdraft protection. I received nothing in the mail from SCFCU informing me of this new charge. This is terrible customer relations, and I was not the only one who had called about this problem, and it looks like greed to me. If I had know this I would have changed to a bank or another Credit Union, but I thought it was going to be a good fair customer friendly Credit Union...Wrong
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July 2022 by spartans race
Went through the drive through for this busy 4th of July Weekend and the service was prompt and professional.
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November 2021 by Sharon P.
I'm not happy. My emergency debit card was used fraudulently and $2300 was removed from my account when the debit card had NEVER been used. The account number must have been obtained from a hack. I was told that I could only go into the bank to resolve this on a Monday because that was the only day they do that sort of thing and it would take 5 to 10 business days to resolve. In the meantime, this money is tied up and my mortgage is due soon. NOT HAPPY!!!! I am looking for another bank.
