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September 2023 by cynthia major
Customer Service and Management were well pleased
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March 2023 by Nakeya Hardy
Used to be my favorite and only store I go to. Wife is amazingly nice and sweet but the man isn’t I called to ask a question and I could tell he really didn’t listen to me, before I could even get a actual answer he just hung up. I liked it better when the wife was there by herself with him being there he judges his customers and then accused them of stealing before seeing them actually do anything that looks like stealing.
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February 2023 by Willette Hamilton
Love this place I've been coming here every other week for the last 5 years ..staff is always friendly and helpful
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September 2022 by lex luger
Hair not good quality and they don’t do exchange like other places , and the man is rude .
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April 2022 by Jenna Jones
Horrible!!! please do not shop here the male owner is rude he only speaks to you if you buying something. Nasty attitude I gave them multiple tries and the experience is just bad …………Ps: if you want a great experience go to the hair store 5300 rivers ave my new favorite hair store
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January 2022 by Ansley Peck
i came in looking for a wig and some product but didn’t like the option of wigs so i wanted to buy a headpiece instead for my bald head and the chinese guy came rushing over telling me to “take it off” i guess he was talking about my purse but was unclear at first, accused me of stealing and was going to call the police, went up their to checkout and he started to accuse again so i just walked out and they started to record me pulling away. worst serve ever. yall really that paranoid to accuse everyone of stealing i guess. he was RAISING his voice at me and it was the most uncomfortable thing ever. i just started wearing wigs but this place isn’t worth it. bad quality wigs any their products probably don’t even work because they are all probably knock offs. don’t bother asking them for advice because they have no knowledge of the items they are selling
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March 2021 by Lavette Jackson
This store is a awful place to shop at and get hair and plus the people there have terrible customer service.very rude people
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September 2020 by Pamela Ward
This is my opinion: I completely understand the negative reviews. I stopped patronizing this store years ago because of the bad attitudes of the owners. Everyone is talking about the most recent incident, and I am not surprised. I cannot comprehend how they are so disrespectful to the people who pay their salaries. Without black people purchasing their products, the store would fold. It is my opinion that they are afraid and now they are beginning to panic. I refuse to reward bad behavior by giving my hard earned money to people who refuse to value me.....No one needs hair that bad....Go natural, be free, shave it bald, and stop giving your money to people who only want your money but could care less about you.... People have to suffer consequences before a change can occur. Some people will only change if their income is affected. Don't reward bad behavior.
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September 2020 by Edwina Bell
You should never put your hands on anyone. I pray that your business suffers from this incident. Please do not patronize Star Beauty.
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September 2020 by Kimberly Peterson
Do not shop here the owners are rude!!! Just saw a video of the male owner kick and punched a customer!!
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September 2020 by Samah Mohamedzein
Treated me terribly as soon as I walked in. They kept following me around and thinking that I stole. I decided that I didn’t feel welcome and decided to walk out only for the owner to stand in my way. I had to physically force my way out of the store by myself. It was the scariest 5 minutes of my life. Never coming back again.
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September 2020 by Skye Gregg
After their unacceptable and VIOLENT actions against a black, PAYING, female customer that shopped there they’ll never get another cent out of my pockets. Disgusting! She was assaulted and chased out of the store, with her car ran after!
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September 2020 by Essence Wright Scriven
An employee Assaulted a customer totally unacceptable don’t spend your hard earned money at this establishment! If I could rate it a half of star I would.
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September 2020 by Cee Whyte
I would do zero stars if I could this is a horrible place the owner is terrible please don't go here
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September 2020 by Kimi H.
I have ALWAYS shopped here because they have never given me a reason not to until I saw a video of the store owner KICKING a black female customer as she exited the store!! I don't know what happened but it should have been handled differently. He followed her out of the store & retreated once gunshots were fired ?? I don't care what happened earlier as his actions occurred in front of other customers. I will find somewhere else to go or revert to going natural. Signed - NO LONGER A CUSTOMER !!!!
