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December 2023 by Bernie L.
I'm a 73 year old retired pastor whose owned many different makes of cars over the years, but never a Mazda. I was also in auto sales and management at two different dealerships back in Maine many years ago. Decided I wanted an AWD vehicle for when we travel back north to visit family. My wife and I like small to mid-size SUVs so I checked out the Mazda CX-5. Met Greg W. when I first went to the dealership. He was courteous, professional, and did everything right. When I was going there (Aug. 2023) the dealership was being run out of some trailers while their new showroom was being built. Even though that was a little inconvenient, their willingness to meet my needs and the great attitude they all had made everything easy. (Their new facility is now finished and is beautiful!)I decided to save some $$ (being retired now) and went with a new CX-30. It's a little smaller, mostly in the rear cargo area, but it fits me very well! I'm 6'2" tall. It's fun to drive, handles like a sports car but is truly an SUV. Has a great 2.5 liter engine with plenty of pep, and all the latest safety features.In the 20+ years we have lived in this area, buying a few new and used vehicles from different dealerships, my experience with Stokes Mazda in North Charleston has been the most pleasant I have had. I highly recommend you check them out. Bernie L. - Summerville, SC
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November 2023 by Kady Mead
I unfortunately had my car totaled and Suzi made the buying a new car experience so easy! She helped me over text and that was easier due to my schedule, helped me get the color I wanted, and was the absolute best to buy from! She stayed late since I was coming from out of town and everything. She sent me videos of the car before I got there so I knew exactly what to expect! Dan was also the nicest and most helpful as well!
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October 2023 by Mollie Barnes
I had an excellent experience at Stokes Mazda! Suzi Boucher was the PERFECT person for me to work with--knowledgable, patient, generous with her expertise, and she helped me make the perfect (and easy!) decision about my new CX-30 without making me feel pressured in any way. I highly recommend Stokes and especially Suzi! Thank you for making my new car purchase such a pleasure!
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October 2023 by Paige S.
Aaron showed us some beautiful older Mazdas. He made a video of one I hadn't seen to show me what had come in since I visited. Very professional team there. They're quite motivated, but not pushy, and I highly recommend.
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September 2023 by Elena Caraba
Stay away! You will leave with more issues then when you walk in.First time I came here in early July, it was a great experience. Two months later I came to check on the thing (rear differential) they replaced previously because the noise came back. They kept the car for a whole day and said they cannot hear the old noise or reproduce it. I came picked up the car and on my way home I discovered that the battery was dismounted. I drove on the interstate clueless to the danger I put myself in. Upon getting home I discovered that the trim was also disconnected from the right front wheel, there is a dent in the hood, the exhaust pipe now makes a noise as if I am on a formula 1 race. I immediately called and they promised to get back. I also contacted them in writing and they promised to get back. Now, several weeks later, they have yet to follow up and correct the issues.I am an unhappy customer. This is my only car and I need it to get to my job, run errands, medical appointments. I have no idea what else they might have messed up, and I am left with no trust in the Mazda dealership. If I cannot trust their mechanics, whom can I trust? I am terrified of taking it to long trips now because of the new issues that they introduced. I am very upset about the whole situation.
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September 2023 by Eric V
My experience was amazing! Jeff, the salesperson I dealt with, was very friendly and knowledgeable in Mazda's lineup. He made my car buying process easy considering all the obstacles I had against me that were outside his control. He worked through the whole process without being too pushy or aggressive. No stress at all. I definitely recommend picking up a car here.
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September 2023 by Katie G
Bert Pacheco and Mr. Wiggins were very kind and honest with my new purchase! Helped me find exactly what I was looking for and more. Responded within minutes when I had any questions. Great experience for a first time car buyer.
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September 2023 by Zackary Jones
Mike and the team at Stokes Mazda were a pleasure to work with! Great atmosphere, not pushy, and able to work a great deal on my MX5! Although I live nearly 5 hours away, I would definitely come back and purchase another vehicle though them.
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August 2023 by Kayla Strayer
Mike Gregory and Dan Wiggins were extremely helpful, patient and knowledgeable! Mike is a great salesman that was very personable and honest, and a pleasure to work with! Dan was able to help guide us with the financial decisions we had in front of us as first time car buyers. I would recommend this place if you're looking for a Mazda, we love our new CX-5!
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August 2023 by Talon Mannings
The folks at Stokes Mazda were all so helpful and patient. Chuck was so helpful in getting me the car I want and understanding it’s details. Lorenzo took great care of me as well on the financial side. At stokes they really make you feel like part of the family.
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August 2023 by Shandi C
This is the second vehicle that we purchased from Chuck and as before, he did an outstanding job. He patiently answered our questions and took great care of us throughout the process.
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August 2023 by William Ogle
I’ve been coming to stokes since 2012, I believe. Clearly, there is a reason I keep coming back regardless. The service desk has always been quick, helpful, positive and i can honestly say I’ve never had a bad experience. The new video system with the work being done is incredibly efficient, and pretty cool. Service has never taken too long and they are always flexible one making sure I’ve been taken care of even with the construction going on. A+ on the parts and service teams. Buying there was not hard at all they are also flexible and easy to work with on the floor. I’ve never passed by a person who hasn’t approached and try to help me. Speaking to anyone on the phone has always had a positive vibe to it and going in I’ve always been greeted by someone at floor trailer. All in all I believe they live up to give their customers a positive experience!
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July 2023 by Laurel Pennington
Jeff Wood was patient, personable & very knowledgeable about both the CX-5 and CX-50 models and ended up finding me a great deal on a brand new 2023 CX-50 2.5 S SE, which I never fathomed could be in my price range! He set up my new car for me, programmed extra safety features, set up the app for me, and throughly explained all features of my new car and app for me (even in the rain). The process was fast and easy and I am absolutely in love with my new car. He goes above and beyond for his customers and I was very thankful to have him guide me through the process. Would recommend him a thousand times over!
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July 2023 by Alok Shah
Great experience from start to finish with purchase of a new car. Alberto was very helpful with the whole process and made sure to answer all of our questions and concerns. Definitely a breath of fresh air after the experience at some of the other dealerships
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July 2023 by Nicky
Extremely helpful and very nice staff. Chuck was the salesman who took care of me and he did an amazing job. Went out of his way to make sure I got the car I wanted. Would recommended 100%
