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March 2024 by Kristin Stephens
This branch has a new employee who worked with Kimmy tonight. This complaint is for HIM mainly. I sent my fiance to the bank to pull out $ for an item I wanted to buy on fb marketplace this evening. The man laughed at my fiance bc he had $10 worth of QUARTERS bagged individually for quick counting or rolling if they made him roll it. THE EMPLOYEE LAUGHED and said "Nah we don't do that here you gotta have it rolled." He asked for a roller so he could roll it. THE EMPLOYEE LAUGHED AT HIM AGAIN and said "Nah we don't do that here either, I don't know what to tell ya".... Woodforest provides these to their customers FREE. I get paid tomorrow but wanted to buy something tonight, I sent him there bc this should have been done. Instead he got laughed at. I called back to back the last 10 minutes the store was open back to back bc I was pissed. I was hung up on 3 times immediately after they answered. Finally Kimmy answered and put me on hold but at that point I was over it and hung up. PLEASE EDUCATE YOUR EMPLOYEES. Anyone looking for good customer service please go to the Centre Point Location in North Charleston. That is my main branch. If it wasn't I would be closing our personal AND BUSINESS ACCOUNTS first thing in the morning. Instead I'll be heading to see Thianne at my favorite branch tomorrow to complain about their sister store.
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December 2022 by abby licker
This place is ran by scamers
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September 2022 by killball8's gaming
People here are nice but bank it self is crooked
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June 2022 by iame notu
60 DAYS FOR A DEBIT DISPUTE.......UNACCEPTABLE.... 1st thing I'm doing once I hit how many day it would be so I don't get charged to fee is closing this account...find a good credit union.... not this useless place
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January 2022 by William White
Friendly fast service, definitely need a few more locations are more automated services online
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February 2021 by Antonio White
Friendly fast service, definitely need a few more locations are more automated services online
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January 2021 by venittia Howard
I just wanna say mark is the nicest guy I meet at woodforest bank very humble person the whole staff awesome there greet u when u come in that cool the rest these other banks rude and mean when I try to cash my check man Thank you woodforest helping understand a sister !!
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October 2020 by JOSHUA BUTTON
Best place to deposit your money and check
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August 2020 by Sam Hussein
It says open on sunday and they are closed
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January 2019 by Caleb Mazyck
They were very pleasant and knowledgeable. It’s good to see another branch open up in town too. Love the way it looks.
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January 2019 by obet maldonado
Best place to Bank! Very convinient and Friendly Bankers Too.