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July 2023 by Lena Castellanos
I have been calling for over 3 weeks to pay my storage fee and no one has picked up I have called from 3 different numbers. Called several times today from the time they opened and no answer still my things should still be there because I’m trying to pay my bill
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July 2022 by Jesse Williams
No parking available. Felt unwelcomed there, bad customer service. Not friendly. Outside was dusty due to construction next door.I would say go to any other uhaul. Worst uhail experience I've had, and I've really enjoyed using uhaul. I would love to get an apology or refund.
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January 2022 by Zen Riley23
I think a shortage of staff has made customer service decline everywhere.
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August 2021 by April Jacobs
My husband and I were very disappointed with the service. They were very unprofessional & the customer service was poor. We rented a Uhaul to move. We were unable to reach them by phone in order to find their location (we didn’t realize it’s in a gas station). We were a few minutes late because we couldn’t find the location. They rented it to someone else.
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August 2020 by Aiken Marco
Great service
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March 2020 by Miss Boujie
The booze popsicle truck was parked in the uhaul parking lot. We bought booze pops. You can find them downtown charleston on king street. It's just a truck on wheels. Not a business.
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January 2020 by Velocitygirl77
The prices are fair and the employees are exceedingly helpful, but it was very very difficult to maneuver our 26' Uhaul to the storage area to unload due to the large amount of trailers packed into a small area and the jagged two foot drop/drainage ditch that you have to drive over. It scrapes the chassis of the truck pretty hard no matter how slowly you go. It was terrifying. Luckily, the helpful gentleman next door at the Goodwill drop off was nice enough to provide helpful hints and moral support while wedging that beast of a truck where it needed to be. "It happens all day long."
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November 2019 by Robert Clayback
Good service and fair rates!
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September 2019 by Usiel Tinoco
Whatever you do DO NOT COME TO THIS PLACE. The man there barely speaks any English and is incredibly rude. Messed up my reservation and I called to fix it and began to yell at me “wrong number†and refused to pick up again. I know for a fact it was not. Avoid the headache and go somewhere else!
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December 2018 by Danny Girl
Moving and storage needs. Reasonable pricing
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December 2018 by Suyendisnay Ordóñez
(Translated by Google) Closed before half hour time
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October 2018 by Patti Bryson
Quick.
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June 2018 by Jasmine S.
Always nice employees. Trucks are always clean.
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April 2018 by Carrie Key
Don't go here for Uhauls. They barely speak English, hand you a phone to talk to some woman who is not at any Uhaul call center and have you redo the reservation you put in on the website. Any other place has the information right there, even if you didn't reserve it there. I stopped dealing with them the moment they asked for my credit card. It was all very fishy.
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March 2018 by Betsy Jones
Good price for local move
