The UPS Store #5851 in North Charleston is a friendly and efficient business that offers a variety of services, including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, providing helpful assistance to customers. The staff, especially Heather, is known for being professional, warm, and caring, helping customers quickly and effectively with their needs. Customers appreciate the welcoming environment and the staff's willingness to go above and beyond, often treating the business as if it were their own. The store handles tasks such as notarizing documents, sorting paperwork, and providing quick service, even after long trips or busy days. Special discounts, like 50 percent off shredding for donations to the Charleston Animal Society, add to the positive experience. Overall, The UPS Store #5851 is a reliable place where friendly staff and efficient service make every visit smooth and easy.
Heather stepped in to help me with a store full of customers. She took the initiative to locate the missing QR code for my Amazon return, package it up, and say something kind. Customer service like this is seldom seen in the times in which we live. Nice job, Heather!
August 2025
The associates were friendly, welcoming, knowledgeable, and efficient. The store was clean and well organized.
August 2025
The store I was helped at has super friendly vibes and the representative that helped me was very warm and helped with my needs in a very fast and efficient manner.
