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March 2024 by Kale Benton
Worst post office I’ve ever visited. Line was out the door and only one person helping customers. It was painfully slow and clearly understaffed. This is basically what we have come to accept from anything run by the government!
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February 2024 by Louise Silance
We have not received most of our mail in weeks. What does come is opened already - usually credit card offers. We get our neighbor’s mail, which means ours is probably going to someone else and they won’t bring it over to us if it is. Some of our neighbor’s have already admitted that they keep anything that comes, even if it’s not theirs. Some of the mail we don’t get is sensitive. I can never get anyone on the phone and there is no one to speak to in person. They will never reply to emails. Out of 20 mail prices, we may get two of them. We don’t get bills or medical information that’s sent. I have informed delivery- as they said I needed - but when I mark that I didn’t receive a mail piece, nothing comes from it. They come late and sometimes just skip us completely when I know we have mail.
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January 2024 by Pauline Betz
Our store has daily pickups and usps drivers have not shown up for these customers packages in 5 days!!!! I'm going to have to call and speak with the postmaster. This is bad for buisness! Packages should be scanned as soon as these items are handed over not grabbed and scanned in later I had an expensive package go missing even though it got picked up it was never scanned and for a month now still doesnt show scanned or movement
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January 2024 by Keeping it Real
The most ignorant postal workers I've ever came across
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December 2023 by Destiny Robertson
My husband and i came here today to speak with the supervisor because the driver delivered our package again to the wrong adress.She took down our information and said that she would email us and she was not very helpful at all.We still have not heard anything regarding our package. When we explained that our package was delivered to the wrong address she wasnt apologetic at all.Maybe you should stop employing incompetent lazy drivers,and this would not keep happening.We will continue to call or come up there until this issue is resolved.
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October 2023 by curtisvalero
I’ve lived all over the US, I’ve never seen a more inept post office. Just ridiculous. Post master needs to be fired.Mail carrier is first rate though, but she can’t deliver what’s not on her truck. You watch tracking and see mail flying through the network then it gets to this post office and just sits. That’s not a USPS problem that’s a North Charleston problem that needs rectified.
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October 2023 by cassandra jenkins
This place is horrible. The try they’re best not to assist you or answer the phone. The don’t care about what happens to your package. The phone numbers don’t work and that’s the way they want it. Just shut down and go away!!!!
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October 2023 by Victoire Kouamegni
Bad service. You guys steal my package and no one answer my phone call. So disappointed. I wish i can give 0 star. I am going to sue you because I need my money.
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August 2023 by Carlos Pereira
The most incompetent of all carriers FedEx right behind them, the USPS,,, always leaving my mail in the wrong mailbox and if is a package I am lucky if I get It
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August 2023 by Noah J.
Went here to get a passport for work. showed up on Saturday, I was told they only did that on weekdays, showed up on Tuesday they said they only did it from 8:30-1:30. None of this information was online, I have still now gotten my passport.
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July 2023 by Myra Morrison
Package not delivered to recipient but delivered to a Parcel Locker. Apartment Complex says no pkg received. Where is package. No additional info entered on tracking info..
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June 2023 by Isabel Brown
I’ve been to the post office twice this month and had Nia both times. She is so helpful and patient. Thank you, Nia!!
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June 2023 by Jean McCoy
I go to the Post Office once or twice a month to do COM's(certificate of mailing). And yes it's always busy. I am sure the Postal Workers are very much aware that it is always busy but there is not much they can do if no one wants to get a job. SO! for the Postal Workers that are working and taking our mail and putting up with OUR stress of how long it took at the Post office why don't you say Thank you and have a great day or even better yet - say You're doing a great job and I thank you.
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June 2023 by Janet mears
I just moved to North Charleston February 2023 and I have Never experience this much Missing mail in my Life?...I guess I should've stay in Baltimore, at Least I was able to receive my mail without Any Problems....Moving out of North Charleston 2024✌?✌?✌?✌?✌?✌?✌?✌?
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May 2023 by Lunadea Nox-Arcana
Absolute WORST. So far I've lost three packages in the past month from them and no one is doing anything about it? Why? My tracking number says that it's delivered but there's nothing at my door or mailbox and I get the usual BS "double check your mail room to see if the driver left it somewhere else." Why would it be somewhere else? Are your drivers just that lazy?Good luck filing a missing package report. Their website is permanently down and if you attempt to call them, they let it ring or they hang up on you. Terrible customer service. Terrible service in general. If you can avoid shipping through them, do so and save yourself the pain.
