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October 2023 by Charles Johnson
Today I waited over 3 hrs to get 1 tire put on I was checked in at 8:50 am and checked out after 12 noon that’s unacceptable the individual who put my tire on put 43 PSI in it and did not raise the PSI in the other 3 tires so I’m riding down the expressway feeling like I’m floating on air so I had to stop and add air to the other tires he also didn’t even have the decency to even put my spare tire back under the truck very poor service today Auto Center please do better
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September 2023 by Czar
I wait 6h to get an oil change and get my tires balance. I was the 5th person in line when they opened. It was tired of wait waiting. They need more help in the auto department.
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August 2023 by Martin Rivera
I buy tires from here take soo Long to came is a bad service never again
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May 2023 by Ayo Brizz
Got vehicle serviced on today, took almost 3 hours, then getting on the interstate I filthy vibration I get home three Lugnuts on one wheel aren’t flush like the other two come to find out that they strip Tillman and then they switched out a lug nut on the wheel on the opposite side with a Gold one, and didn’t tell me that they strip that as well…… and now I have to go get my vehicle, serviced to see whether or not a stud on the wheels, or stripped as well
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May 2023 by Michael Blevins
Went there for an oil change, the auto center was completely closed.I have gone to Walmart before while traveling.Disappointed that they can't manage their stores.
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March 2023 by Henrique V.
I feel like Walmart auto centers are becoming a joke or hassle in general. How sad!! You go to one and is closed. You get to the next one is 1pm and they've stopped taking cars in when they close at 6. Do yourself a favor and take your car to the jiffy lube on rivers. They know how to be professionals!!
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January 2023 by Kym S.
Do not ever go to this auto care center. This is the closest Walmart to me and I've stopped by 3 separate times for a simple oil change and mind you it's about a 20 minute drive from my house. The first time I arrived at 3pm and there was just one other care being serviced by someone. They told me that they couldn't change my oil today, even though they didn't close for another 2 hours, and i could see two other staff members just sitting around. I thought maybe I'd have better luck in the morning. The second time I stopped by was around 9:30am and the doors were locked, even though their posted hours show that they're open from 8am -5pm. They would not open the doors and turned me away. I was frustrated because I could see at least 4 people inside and they should've been open. The last time I tried I arrived at 11:30am and walked inside only to be told that every single member of the staff (at least 5 people) were going to lunch and they were not opening back up for service until ONE pm. I'm all for people taking breaks during the work day and having a long lunch, but it's absolutely ridiculous that every single person will be taking their lunch at the same time for an hour and a half in the middle of the day. This place is completely unreliable, never seems to be open and working when they say they are, and is an absolutely joke. Do not use this location or waste your time for any of your auto services here.
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January 2023 by Jasmine Summers
The only reason that the auto center is getting five stars from me is because of two employees Jermaine Heyward and Antwaun the manager over the auto department I received a text message that my car was ready to be picked up however all the workers decided to take a break at the same time leaving nobody at the desk I sat there and waited with Jermaine and he tried to get one of the workers attention however that worker just walked off after 20 minutes had passed Jermaine got up on his scooter (his leg was hurt) and scooted over to find that same worker and came back and told me that the same guy who walked off would call for help these two showed exemplary customer service and I thank them both.Service: Oil change
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November 2022 by shavonda smalls
I went for oil change and tire rotation. Apparently the last time I had my tires rotated at this location they stripped the lug nut on my rear tire. Today, when I went to check out, I questioned why my tires were not rotated? No one bothered to tell me that the lug nut was stripped until I checked out. I was then told that I have to take it elsewhere to be repaired and then bring it back to them to rotate my tired. Why would I take it back to them? Horrible service, the cashier, lazy and unhelpful practically laying on the counter. The service people unhelpful. Walmart damaged my lugnut but I’m expected to take it elsewhere at this point to be fixed and pay someone else because they don’t have the tools to fix it. This is ridiculous. I will never take my vehicle there again. THANKS FOR NOTHING! If I could give 0 stars for their trash service I would.Services: Oil change
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October 2022 by George Metropolis
We bought the insurance on our tires and it has been very helpful.
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October 2022 by John Halt
Walked in the door, the gal was very nice, quoted price and got me right in. I would highly recommend if you need tires trust Walmart, also was a good price.....thank you, also service manager Twan over saw everything the whole time to make certain all was done properly and in an efficient amount of time
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October 2022 by Kate Pratt
Great experience. Friendly staff. Would recommend to anyone! Had my 3 tires replaced quickly and efficiently!Service: Tires
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September 2022 by dwain smith
DO NOT go here. Long story short cashier does not pay attention when your checking in she entered the wrong tire to be serviced, mechanics do not use tire gages to verify tire pressure they put 52lbs of air in my tire, a tire they shouldn't have worked on and and they don't return your wheel lock key. A week later I started feeling vibrations coming from the rear of my truck, I went to a trusted tire shop to see what's causing this vibration that's when I realized Walmart never returned my wheel lock key, so now I have to schedule an appointment with my dealership to see if they can match the key if not cut it off and buy replacements which Walmart says they will reimburse me for. This service center needs to be closed. If a mechanic is not using the very basic tool a tire gauge to verify tire pressure I wonder what else their not doing at this shop. I will be filling a complaint with BBB (Better Business Bureau) and ASE (Automotive Service Excellence) I received this poor quality work on Aug 24 2022.Service: Auto tire replacement
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September 2022 by Thomas Hart
Rep who answered the phone kept hanging up. Called in to see if they had my size tire in stock and was immediately hung up on, figured it was a mistake and called back, halfway through giving the tire size, I get a “we don't have it!!” and she hung up again. Never againService: Tires
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August 2022 by Urban Exploration S.
I showed up at 9:00 AM for an oil change. I was told that they did not know when or if they would be open. This was Tuesday August 2, 2022. I could not get a commitment on when or if they would be open. Very disappointing, went to Gerald's instead very friendly although I did have wait.