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January 2024 by Shelly S
Great bank
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September 2023 by Kt KtzWorld (Kathy Tereskerz)
The ATM was not working.
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August 2023 by Lakisha Pigatt
I'm disappointed with the service I received at this location. I walked in, and there’s a teller and a drive-thrubank member, which was fine. Within 5 minutes, more people came in. The drive-thru bank member suggested that if we were not getting a bank draft that she could help us in the drive-thru. Wait, what? I looked around and saw there were three other bank members sitting their cubicles, with no customers. I'm confused because they're not busy and the lobby was open and we chose to come inside. None of us left, we waited our turn. I had never experienced that before. Oh, I don't want to forget to mention that two minutes after that, she came over from drive-thru to assist. Really?!
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July 2023 by cindy g
Customer service is actually not bad within some of the workers but there was this one worker who yelled at this hispanic guy just because he didn’t understand what she was saying. It was actually disgusting to see instead of having patience and trying to be calm. Some other people around tried to help him. Not everyone can speak English it’s just basic respect and decency for other people. Truly disappointed seeing that people especially workers can’t have basic working skills. You go nowhere in life if you can’t handle your anger or attitude in a workplace.
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February 2023 by KeeAshia Moore
The ATM machine didn’t work so I had to walk inside. The customer service sucks. I wasn’t greeted and Eileen the cashier greeted someone and took care of someone who walked in the door as I was in line for 20 minutes waiting patiently! I will never visit again! Parking lot is too small and confusing.
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February 2023 by Mike Maybe
Worst bank ever this location is horrible compared the one near Northwoods all the girls here have the worst attitude ever zero common sense
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January 2023 by Michael Ellrich
Worst customer service in the world. After getting snapped at by the teller because I pulled into the drive-through after reading the drive-through hours were 9 AM to noon. She proceeded to point out that the light was not on there for the drive-through was closed. Like I was 10 years old. I just moved to town and I was going to open up an account but she ruined the entire experience and I will go someplace else with a little better customer service. Perfect example of if you don’t like your job … Go work someplace else.
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June 2022 by Darkened Absu
Know the locals. Once you have a better understanding when non-English speaking groups or when SSI collectors are banking then you can plan accordingly. This has made my monthly/bi-monthly banking experiences painless. And finally, show the tellers and representatives some respect and they respond, in kind, threefold. Be nice! To Wells Fargo, thanks for everything, y'all work hard and I acknowledge that.
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May 2022 by Levi Moore
Waited in line for 40 minutes to drop off a deposit for my business. When I got to the window, it was 5:04 and the woman told me she didn't feel like counting the deposit and that I had to use the night drop. This after I waited patiently in line for 40 minutes. This is why I never use WF for my personal banking, they suck. TD all the way!
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May 2022 by aRn n
A teller named Amanda was very rude. She does a stupid smirk when asked with a question and act like you’re d*** for asking that question. I will never go back to this wells fargo.
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March 2022 by Stanley Rivers
This bank has gone down and I don't have a clue to what has happen over the years some of the worst uncaring customer service I have ever seen and experienced.If WF training team has shut down after covid then the branch needs to shut down as well .. I certainly for sure will be closing my account due to the unprofessionalism of this bank.
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February 2022 by Jason M
ATM OUT OF SERVICE, all day, every day, every week, every month, every year
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December 2021 by Vlogsby Shy
After counting my money I was short some money ! I’ve been calling the bank since 12:00 pm it’s 1:44 pm no one has reached out to me .I want the rest of my money from a check I cashed .
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June 2021 by Sri R.
Anissa Goddard- This is Sri President of Dakshin Vrindavan US INC - if you google me you can easily find out or put DrJustkidding or Sridhar Rangaswamy , Hanahan, SC 29410 -2899 You can easily spot it I wanted to personally thank Mrs. Holli or Holly - this is too long due Anytime i come to do Drive Through for Deposit- she excels in her work ethic, honesty, truth and quick responsiveness Once or twice i asked for the manager- girl quietly no comments about her -she said he heard what you said whereas it is Anissa- people play around do not speak the honest directly to customers they asked multiple times on my account number and they cannot find , she said even her manager cannot find on that day Holly was working inside or off- so you can see the difference this means a lot Please let me know where can i publish or put across for such good work ethics Highly intelligent Great Asset to Wells Farog People like her make a difference I already told the Headquarters also they said it would be great to send to you also Thanks so much again sri
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June 2021 by Sridhar R.
Anissa Goddard- This is Sri President of Dakshin Vrindavan US INC - if you google me you can easily find out or put DrJustkidding or Sridhar Rangaswamy , Hanahan, SC 29410 -2899 You can easily spot it I wanted to personally thank Mrs. Holli or Holly - this is too long due Anytime i come to do Drive Through for Deposit- she excels in her work ethic, honesty, truth and quick responsiveness Once or twice i asked for the manager- girl quietly no comments about her -she said he heard what you said whereas it is Anissa- people play around do not speak the honest directly to customers they asked multiple times on my account number and they cannot find , she said even her manager cannot find on that day Holly was working inside or off- so you can see the difference this means a lot Please let me know where can i publish or put across for such good work ethics Highly intelligent Great Asset to Wells Farog People like her make a difference I already told the Headquarters also they said it would be great to send to you also Thanks so much again sri
