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October 2023 by Shalay J.
every time I go to this location mind you truck drivers come here to wash and eat . they NEVER have any fresh food . the cook walked in and said she was not making me any fresh food . it is so unprofessional... if you go here you are wasting money . they don't even change out their fruit . -Shalay Jefferson
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September 2023 by Ra S.
Great showers, friendly staff. I've had to park my vehicle there and repair it for days at a time and no one ever minded in fact they were very helpful.
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May 2023 by Louie B.
This place is ruined by just 1 employee (Sabrina) she will cuss you out, insult your mom (surely just a sign of lack of maturity and education) and refuse you service albeit only if your white. Was told I could not buy smokes simply because she didnt like the way I handed her my I.D. Go to the newly built Parkers and be treated like a human being. I feel bad for the truckers who have to interact with this lady
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January 2023 by Dwayne B.
As a professional driver I carry myself with respect and I treat others the same but on multiple occasions I've received terrible service at this location with little no regard and it's just so frustrating. I was given two free drinks through the app,I went to redeem them and the manager is telling me I can't use it twice. I ensured her this was my first time using the reward,she basically called me a liar and rejected me rudely. Clearly I don't need to steal a damn thing I can purchase my stuff but it's the principle of being treated like a damn criminal and not given the benefit of saying maybe something is wrong with the app. I always buy my stuff but every now and again y'all give us the free drinks. You guys are typically understaffed and spread thin resulting in bad service. I expect this from the regular employees not the manager.
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January 2022 by Ike I.
A really pleasant truck stop in the Charleston area, right off the interstate 526 and not too far off interstate 26, this Pilot has a Arby's and PJ fresh Marketplace the showers are clean, employees are very nice, the truck parking is very limited and don't even think your going to find a parking spot after 3pm lol.
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November 2021 by Evan G.
Pilot Travel Center on North Rhett Avenue in North Charleston is a good place to stop for gas, something to eat, and everything that you need in a convenience store. The location is very convenient and easy to get in and out of when you are on the move. I have had a good experience every time I have been here.
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October 2019 by Matt D.
Staff are beyond lazy. Guy working at Arby's at night spends his shift in his car and throws a temper tantrum when he has to make anything. Hours old pizza served for 4.00 a slice. Restrooms are relatively dirty compared to other places like Love's and Flying J. Food, drinks, snacks all expensive. People constantly begging for money in the parking lot. Very confusing parking lot for vehicles and trucks.
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September 2019 by Mike S.
The only problem I have with the Pilot is the cars who speed in excess of 45mph while trespassing through the truck parking area to avoid the traffic light on the corner. There have been several near miss accidents with both trucks and pedestrians because of this. So be careful not to get run over fir they speed through the car parking area as well. Hope nobody gets killed.
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December 2018 by Charity G.
The food inside is great and so are the gas prices! I stop by here every week for those 2 reasons on my way home from work to avoid playing in Charleston traffic.
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July 2018 by Ed V.
I frequent this Pilot TC based on its proximity to my work. It is definitely kinda cool to have one of these on the way to work as in addition to very good gas prices they have good deals on drinks and snacks daily. There is also an Arby's, Cinnabon and Auntie Anne's inside for your on the go breakfast, lunch and dinner needs. Their gas prices are approximately 15 cents cheaper than Mount Pleasant which is why I stop here so often. They have plenty of gas pumps so I have never had to wait for a pump. The inside is bright and clean and they employees are very friendly. Cool place to gas up and get some road food...
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May 2018 by George A.
Filthy. Front doors covered with hand prints. Microwave oven gross. Checkout counter dirty. Make sure you use hand sanitizer after you leave. No half n half for coffee.
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May 2018 by F H.
Clean nice fairly new Pilot. Main problem is that CARS think this parking lot is a short cut and use the truck parking lot as a speedway... someone is going to end up hurt badly because the cars race through there. I wish management would put big speed bumps all over so the cars would stop this.
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February 2018 by Michael B.
While this Pilot Travel Center has a lot of potential with other little stores within the store (ex. Arby's, Cinnabon, etc) it falls very short of it's potential. They do have better prices on gas than other stations in the area, but if you do get gas you'll have to go inside for a receipt since the pumps are usually out of paper. And once inside you'll wait forever to get up to the register because either their equipment is outdated or the attendant just isn't in a hurry.
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October 2017 by Stan D.
More than a gas station, more than a convenience store, more than a place for a quick bite. The staff are energetic, they really seem to care, and no matter what time it is you can fuel up the truck, put a decent meal together and use a clean, well appointed bathroom. Traffic can be tricky, so maneuvering safely takes attention. On the food side, there are fresh salads and sandwiches, pizza, and diner style food like meatloaf and mashed potatoes that are filling and surprisingly tasty. With cinnabun and Sent a in house there isn't much left to be desired. I thought things had improved when the Kangaroo went up, but that was nothing compared the the Big P.
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July 2017 by Gentlemen Jayè
Nice folks