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January 2024 by Edwin Lemus
They charged me 45 bucks for a screen protector
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December 2023 by Barbara Bogert
Didn't go there
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May 2023 by Charles Shepard
Nice guy working here. Unfortunately he didn't have many phones on hand so I had to go to a difft store. Staff were extremely helpful and did everything he could to help.
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May 2023 by Jeff Allen
I would rate 0 stars but that's not an option. Got to this store at 9:55am and sign says open at 10. 10:14 someone finally shows up to open and then after waiting several. Minutes for them to "open" the business they don't even offer a samsung phone even as good as my 3 year old phone. Ridiculous in all aspects.
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April 2023 by BigbadwoLf Murph
I am so fed up with bad service at my house
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January 2023 by Katarzyna Wojcik
Shady store, general district manager is super unprofessional. They have sold me a phone without giving a recipe and added extra insurance to my plan. Do not go there !! The worst experience that I ever had in my life! They are super shady!!
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November 2022 by Keegan Morris
Can't call store. Phone number is disconnected in two locations. Not about to drive 30mins just to tell me they don't have the phone I'm trying to buy.
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September 2022 by Sandy Maschmeier
Husband and I went to speak to someone about switching services Schanski was so helpful. She spent a lot of time explaining everything to us. So friendly
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September 2022 by William Hemingway
Excellent customer service. The mobile associates were very knowledgeable
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September 2022 by April Morris
Always very helpful staff! Highly recommend!
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June 2022 by Richard F.
Avoid this franchise store at all cost. The staff is incredibly lazy and prefer to spend their time in the back playing video games or sitting around in the front joking with each other while ignoring customers. My first experience on my first visit was with a dude who had no idea of any of the details of the service plans and another dude finally got off his butt to help him although he did so reluctantly. Visit two when I actually tried to change carriers and get a new phone involved about an hour where the dude couldn't get stuff set up claiming there were issues with their tablets and asked me to come back the next day. Since I had serious fonts about the competence of these guys I went to the an actual t-mobile store. Since I had started the transfer process at this location, when I went to an actual t-mobile company store, I had to finish the process with these dudes. So after visit three to this franchise store and finally getting the new phone and turning my old phone in, I started to text friends. None of them recognized the number. Turns out the dude was too lazy to port my number over since he spent most of the texting his buds and not porting my number while I was at the store. Now I am getting responses from t mobile claiming my old phone was not turned in. Even though, the dude, took my old phone in between texting his dude buddies. If you want to feel like doing business walking into a frat house where the dudes are playing video games and enjoying some beers while you get a new phone, then this is your place. If you want to get a new phone and have a knowledgeable staff with competent management on-site, avoid this place at all costs and go to the actual t-mobile run store a mile or so away in the Gator Hole Plaza with the Home Depot and Walmart.
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April 2022 by Jennifer Butler
Very friendly and easy transaction.
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March 2022 by Ivelisse Ruiz (Ivy)
Great Service!!!My husband had a great experience in this store Today.If you want to get a good customer service step here!!!!! Thanks!
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January 2022 by Pradeep
Shady store, they were trying upsell iiphone when the promotion was free with a $60 plan. They were trying sell for $250 insisting in cash only payments.
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January 2022 by Raymond Dunn
Awesome customer service from Tiana
