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October 2022 by John H.
Avoid this store I recieved a pickup notice in my text messaging. Arrived at store to find out. Pharmacy closed due to staffing. Third time. It happened to me. 3 strikes. Your out. Moving all my business to cvs. No more of my money. I was getting 6 prescriptions filled on a monthly basis. Now I'll get them at cvs.
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May 2022 by Bill H.
The employees in the pharmacy department are very rude. This includes the pharmacy manager. We needed a prescription quickly due to cancer surgery and the pharmacy manager made us wait three hours. Told us there are lots of people who need their medicine and we would just have to wait. Do not go to Walgreens. Go to Beaufort Drug Company.
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April 2022 by Carolyn K.
We just returned from getting our Covid Test to travel. Easiest process ever. We were a bit early and we were still welcomed and everything prepared for us. Instructions were given at the drive up window...we swabbed.. and off we drive. Received our results in less that 2 hours. No stress. We would definitely recommend and will do it again. Thank you Okatie Walgreens.
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November 2021 by JoAnn S.
The pharmacy gave me an empty bottle! I came all the way into Bluffton stayed at a motel for a procedure, got the script from my doctor then went to pick up my script drive back to the doctors, and guess what empty prescription bottle... I will never use Walgreens again!
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July 2021 by Rebecca C.
While I understand being short staff may play a role in this, the wait time for the pharmacy is not acceptable. I had an appointment for 11:30 to get my second COVID vaccine and I arrived 15 minutes early as recommended on the website. I waited in line until 11:43 only to find out that there was not even a pharmacist there to give the shot. I am very unsatisfied with this location and will not be returning. The drive they wait time is usually 10-15 minutes. Corporate needs to hire more people and people need to get off their lazy butts and get a job instead of collecting money from the government.
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June 2021 by Beth A.
Drive thru takes forever! Should be quick in & out! Last time coming here!!! In line at 3:38, now 3:53 & only 2 cars have been served! Two cars in front of me, four behind...ugh! Finally thru at 4:02! Never again!
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March 2021 by Wayne S.
Last week I purchased a pill box at local Walgreens in Okatie, South Carolina.When I got back home I couldn't finger my prescription bifocals. I couldn't remember where I left/lost them. A week later I remembered that I was in Walgreens, so I stopped in and asked if anyone had seen my glasses. WELL, it was my lucky day A BEAUTIFUL YOUNG LADY NAMED DIAMOND was working the front desk. She looked all over, in the offices and storage areas. She was gone for about 10 minutes. When she came back she said sorry 'no-luck.' I left, got into my car and was leaving when DIAMOND came racing out of Walgreens front door waving, she FOUND my glasses. Every one look at the name tags of the store associates: when you see DIAMOND tell her how happy I am with her excellent service. I hope Walgreens has a policy of rewarding employees that go beyond the call of duty. Thanks Diamond you are a star.
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February 2021 by Stephanie Abbott
Worst customer service. Information on phone answering device is incorrect. I was “ told” there is not a Photo dept! I then tried to reach the manager. Phone call was disconnected.
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February 2021 by Dee K.
Needed some help in the pharmacy today and Tora was a great help. She went out of her way to help me and was very nice. Thank you. Also this store is so clean and friendly every time I need to visit. 5 stars to the manager and supervisor!!
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April 2019 by Nancy Ceccarelli
Photos were ready in less than an hour.
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March 2019 by Carlos Horta
Awful service, people there just don't care.
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January 2019 by Emily B.
Initially, I walked in thinking "Wow, this might be one of the nicest Walgreens that I've been in." No one acknowledged me, though, or said hello. But I dismissed it. I got my drink (that's literally all I went in for because I'd missed the last gas station, being new to the area and on my way to a job interview.) The lines were rather lengthy at both counters and everyone knows you can't be late to a job interview, so I asked photo if I could check out there, even though I knew I could. When checkout lines are long, cosmetics and photo always check out customers just to be helpful and, presumably, customer oriented. Unfortunately, this Walgreens doesn't put the customer first, as they each clearly have their own agendas which take priority. The girl in photo was working on something that she obviously didn't want to stop doing because when I asked about checking out my drink, she looked up at me, barely, then back to her computer, huffed, even if only a little, and responded "No, not right now." Whoa. Ok... No "I'm sorry, I'm a little tied up." No "I apologize, I'm on a different screen and can't exit until I'm finished" or whatever. Something. Anything. But, instead, just simply "Not right now." It's like saying "That'd be way too much of a hassle lady..." What she was doing was just more important than the needs of a Walgreens customer. I'm huge on customer service. If you don't want to be doing customer service, find a different job. So, I went to stand behind the four other people ahead of me and proceeded to wait. By the time the young guy at the counter got to me, I was obviously a little antsy to get to my interview and clearly in a little bit of a hurry, to which I felt he smirked about. He definitely smirked, several times actually, of that I'm certain. But at my rush, well, I can't be sure. He made no attempt to hurry though, at all, even though I stated that I was in a hurry (the last of his smirks) and still, there was no regard for the customer. In fact, he deliberately went so slow that I told him to keep the change, of which was nearly a dollar. I didn't care. My time, my interview, was more important than any 80 cents ever would be. The experience was just unpleasant. I'd recommend finding a different one. Their employees' agendas are just far more important than yours will be. It's irritating because I usually have such good experiences at Walgreens. Most staff, at other locations, are far more friendly. Such a shame...
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January 2019 by Mike's America
Online print order cut me in half.
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January 2019 by Tanishala Frost
DO NOT GET YOUR MEDICINE FROM THIS LOCATION!!!! I left my daughter dr office two hours ago and still waiting for medicine. Slow service and pharmacy works seem nonchalant. Never again will I come to this Walgreens location.
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June 2018 by Dave Manning
It used to be a great place to shop and the employees were extremely delightful. AS OF THE START OF MAY 2018, THEIR MANAGEMENT STAFF HAS BEEN RE-SHUFFLED AND IF YOU NOTICE THERE IS ALWAYS A POSTING FOR PART TIME MANAGERS, THIS SHOULD GIVE YOU SOME IDEA THAT MOST GREAT EMPLOYEE'S WHO ARE LESS ENTHUSIASTIC ABOUT WORKING WITH A VERY INMATURE MANAGEMENT TEAM SEEM TO LOOK ELSEWHERE FOR EMPLOYMENT. I HAD SHOPPED THEIR FAITHFULLY UP AND UNTIL THIS LAST MONTH, BEFORE WHALGREENS TRIES