Truist is the worst bank ever! If you have fraud on your account, they will charge you an overdraft fee. Wow! I wanted a local bank because Bank of America is not located on Orangeburg anymore. I was going to close my BOA account, thank God I did not.
November 2022
7 days to clear a check from another bank, 21st century people customer service non existing bad idea to combine SunTrust, BB&T more personable knew employees by first name and they knew you and family members and I've been with them for over 20yrs I'll be switching.
October 2022
I have been on hold for over an hour and half, for customer service and when I called the branch was told they could not help me.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.