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February 2024 by Et T
They completely screwed up the transfer from at&t to T-mobile. They are unprofessional, incompetent, and should be shut down or just fire everyone and restart. I would rather be put in front of a firing squad than have to deal with this store ever again. SHUT THIS LOCATION DOWN! You would be better off driving to Columbia to their corporate location.
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January 2024 by Michael Glass
Patient and professional staff.
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November 2023 by Kathy Booker
QUE was the best! He was very patient and down-to-earth kind! The staff was very personable and helpful. I have used this store many, many times but this was the best experience. Thank you!
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November 2023 by Keshia Neshaun Douglas
Nice staff and a great selection of service plans for cell phones.
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September 2023 by Shawana Zeigler
The manager is rude, she was trying to come for me but I hold my harsh words. She loves to be in everybody conversation instead of helping the customer that's in front of her. She told me i couldn't open up a second line and I had to go online . the lies lol
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September 2023 by LISA WAUGH
To give this review, I had to give a (1) star. Otherwise, I would give T-Mobile service a ZERO. T-Mobile is the worst phone and internet service that I’ve ever had. When I’m on the phone, people tell me that I’m cutting in and out. And, this happens while I’m in my own home or outside.To get T-Mobile internet, I have to keep re-booting the 5G tower.Again, T-Mobile is the worst phone and internet service that I have ever had. I will get a different service tomorrow!
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September 2023 by T Smith
I went to this establishment today because my wife needed a new phone. I was hastle and customer service socks. And I was told that they could not sell me a phone without buying accessories . And I was also told it was company policy. Corporate will get a call from me to express my experience today.
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June 2023 by Amy Reynolds
Good customer service until yesterday when my husband went to pay our bill and it wasn't open at 1 p.m.
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May 2023 by R Thomas
The young lady was helpful. 5/23
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May 2023 by Victor Williams
That young gentleman who works there is rude! He’s always feels the need to involve himself in conversations when nobody speaks to him. However the 2 other young ladies there are wonderful!! I give them 5 stars!
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May 2023 by mike ike
Do not come here, they are not customer oriented or trained. One girl told the other “show them the demo but hold it” like if we were gonna steal it. Which is very unprofessional at least to say in front of customers. The other one that looks like Steve urkel from family matters cursed at me and stated “your mom” as I was walking out of the store. Must not of been raised right which is apparent. very immature and very unprofessional. She needs to be fired. And not work in the customer service industry. She is lucky I kept my patients is all I can say cause it could of definitely went a different way. Don’t even deserve one star
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May 2023 by Scott Mason
Posted hours are not correct. Made a trip to this location, arrived at 10:20 this morning, and location was still shuttered. Posted hours says open at 10 am.
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May 2023 by Smoothnick 89
Shana and her team are amazing !!!!I will continue to shop at this location all the time for all of my phone needs !!!!Thank you !!!
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May 2023 by Sherryl Stewart-Smith
T-Mobile phone services were horrible; however, Jo Jo and Carrington were awesome.
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January 2023 by Jenny Ni
Amazing customer service provided by Carrington at this location! Thank you so much for helping us at the store to update our account information and straightening the situation out under unclear guidelines from the corporate.Truly appreciate your help!
