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December 2023 by Luna Rodriguez
The driver cracked all my screen protectors, could’ve just set it in my mailbox but went out they way to crack them
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August 2023 by Kayla
The delivery drivers are obviously lazy because I'm always having issues with them finding my address. When I have a clear view of a number sign at the end of my driveway, then another number sign halfway down my drive and of course another on my house. I hate when I have to get anything delivered by UPS, they're ridiculous.
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August 2023 by Marvin Devine
If I call for it to be left on the porch why should I be on mill street and mill street should be 24hrs to accommodate customer for a small fee not 3 attempts we ship it back where it came hey that's what brown did for me
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June 2023 by Robby Crumpton
I'm very much aggravated with your drivers repeatedly driving through my yard, over my garden hose, and nearly hitting my animals! No need to drive around my house, through the back yard!
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March 2023 by Elizabeth Sandifer
USPS and FedEx has no issues finding this address but UPS can't? Give them directions and they STILL CAN'T FIND IT and no one will call you back!!
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December 2022 by Michael Frier
Absolutely ridiculous!! Can you please send my packages!!
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December 2022 by Tracy Thomas
I would give a 0 but that is not an option. I had 2 packages said they were delivered on my front porch but no they were not I don't know why the UPS drive can not look at the house number to make sure they are delivering at the right house now my husband will have to go to the neighbors house witch is about a mile away from us to see if it was delivered there
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December 2022 by Dwight WEATHERS
Told me delivery would be between 5:15 and 8:15 PM and tried to deliver it at 1:23PM
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November 2022 by Mari Mari
This review comes after the third incident of having a package out for delivery and there being an issue with the driver being unable to find the location. I’ve had to drive 40 mins the last time in an attempt to pick up my package, but the center was closed-so don’t depend on the hours of operation posted. After waiting for them to open for the afternoon, a supervisor finally came out and said they were closed and inquired on why I was there. I let him know I’ve been waiting on a package for three days past the delivery date and the tracking said it was back at the station. I gave my tracking number and he came back to advise the package was still out on the truck. He then called the driver to inquire on the status of the delivery, I’m not sure exactly what was said-but we then confirmed my address and the driver gave a landmark near my home. I said yes, that’s the location. So I’m perplexed as to why he logged additional directions needed. Magically an hour later my package was delivered. Now as I write this review I am experiencing the same thing! Package was out for delivery, but now additional info is needed for delivery. How USPS and FedEx can find my home with no issue, yet UPS can’t is beyond me! I honestly believe the driver just does not want to make the stop. Calling customer service is no help, they say someone from the center will call, but the customer still ends up doing all the leg work. I’m at the point now that if the sender is shipping via UPS I don’t even want to complete the order!
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December 2021 by Donald Ziegler
Delivered my package to wrong address l live at 252 azalea street north but was delivered to 214 azalea street north sc
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November 2021 by Shannetta Mason
I wish I could put no stars. They lie about delivery attempts. Been at my address for 4 years and only have delivery issues with ups.my adress somehow is not found. And this happens all the time but not every time...how is that possible?Long story short.....I can't wait for you all to shut down
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September 2021 by Barbara Shuler
Been tracking my package for 2 days now. 1st day said delivery attempted, haha there where no tire tracks in my yard. Now 2nd day after 8 pm and tells me it’s running late. Try typing the tracking numbers into UPS that was given to me by Amazon and tells me the number is to long. Amazon tracking takes me straight to it.This is a joke my driveway has my house number at the road, they should all know the name of the road I live on as they deliver to people on this road at least 4 times every week.Very disappointed!!!???
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August 2021 by ann messervy
Would recommend to people not use this service put of Orangeburg SC. Have had trouble getting anything sent by Amazon and Straight talk delivered to my house. They throw items in bushes and yard even when raining. Refused to deliver anything now because dog must be detained. Dogs stay on carport and never bit anyone. I asked them to throw on carport. They refused. Said I must come to store to pick it up. So I went, now they're saying the packages are pit on the truck. Its a cat and mouse game. Wish Amazon would change their shipping process. I hate dealing with these people. I won't give them any stars if that was N option.
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July 2021 by Buck Amerson
Would not recommend ups to anyone! Had medicine for sickness sent by overnight and was told it would arrive next day at 1:30. Never showed up. Gave them tracking number and they said that they couldn't supply any information at the time. Very unreliable company in Orangeburg area!
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June 2021 by richard reutebuch
Great people. Call Ahead for hours.