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April 2024 by Nicole Wolk
The staff that helped me today was phenomenal! I purchased a grill online for pick up and it came assembled! I was planning on it coming in a box so I was not prepared to tie it down in the bed of our truck. The wonderful team at Ace loaded it in my truck and tied it down with rope! I would not have been able to take it home without their help!
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April 2024 by Melissa Keir
Great small town hardware store. Lots of help if you need it.
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March 2024 by Robert Leclerc
Excellent
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March 2024 by Nancy Detweiler
Friendly service, helpful and have pretty much anything you need
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March 2024 by Lee Archambeault
I love going to Ace! Such friendly helpers, I can usually get just what I wanted- and more! Growing chives from them on my porch even now.
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February 2024 by John C
Very friendly, professional staff. The store is very big and has almost anything you could ever want at a hardware store.
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January 2024 by James Cobb
Easy on, easy out. Staff extremely helpful.
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November 2023 by Dustin Sweat
I love Ace for its convenience, it's the only place local Pawleys Island to find especially hardware items. But in my opinion I think they're a little overpriced on most of their items. At the same time, it's worth you extra dollars to not have to drive to home Depot! Always friendly staff, and the free popcorn and free air is definitely a plus!
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September 2023 by C Ellis
Great store and staff I should know!
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August 2023 by James S.
Had these guy's fill my 5 gallon propane tank up and they changed me $25 for 2.8 gallons. Thats about $8.93 a gallon. The national average is 2.65 a gallon. I'm not sure but would think this is illegal. If not it's a rip off. Do not get your propane tanks filled here.
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July 2023 by Brian Miller
They have everything you need in the store is so neat and tidy. Everything is easily accessible and clearly indicated.
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June 2023 by Alice S.
This is a very nice store lots of garden and yard supplies
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May 2023 by Lee W.
Some - Not all of ACE store employees are not courteous or helpful to all customers.Two recent visits to this ACE store has been anything but friendly.I've patronized your store since 2007 and your workers were courteous and helpful. They would go out of their way to make sure I found what I needed. They would order parts for my weed cutter, saw, etc. they went out of their way to find what I needed.Lately - I have twice tried to ask a question, something simple like - where can I find a certain leaf blower. I approached one of four guys in red vest's congregated at the paint counter - "What aisle can I find the .......... Before I could finish my sentence - one of your "Helpful Hardware Men" His name tag said "Mike" said - I'm talking to someone" and walked away. I found the grout I was looking for as Mike walked past. I said "are you still talking to someone? He didn't answer but kept walking past me again. Long/Short - I saw Mike two more times in the store and he would not acknowledge me. I asked one of the cashier's to pass my complaint on to The Owner....she said she would - but doubt that she did. Mike was standing there still pretending that he was "talking to someone". Perhaps he knew nothing would come of this, so he continued to ignore me. I left the store.....I used information that is printed on my bill to review my experience at ACE online - relayed my disappointment but never got a response. Then realized that I was the only Black person in the store. Needless to say - I shared my experience with neighbors, friends, family....
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October 2022 by Letty G.
I would have to give these folks a good review. It is difficult to make a hardware business succeed in a small town and they have done it by being friendly, fair and diverse. I appreciate Ace Hardware!
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September 2022 by Aaron
You can pretty much find any of your hardware needs at Palmetto Ace! The employees treat you like you are a guest. I never know where to find anything but someone is always right there to help you and either point you in the right director or walk you to the product themselves. I love this place.
