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January 2024 by Steffi Grose
can’t do their job. overcharge.
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October 2023 by J C
Been a customer for 3 years. Won’t go anywhere else. Carlo is honest, knowledgeable, and takes care of me every time.Services: Air & cabin filter replacement
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September 2023 by Brooke Baily
Carlo was an absolute life saver when my car broke down while I was driving home from a work trip from Myrtle Beach to Mount Pleasant. I was very emotional because I couldn’t make it home and had JUST spent thousands of dollars fixing my car just a week prior. He went above and beyond and honestly treated me like family. I could not be more grateful. (And Carlo, if you’re reading this, the Jeep has finally been retired ?)Service: Brakes
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September 2023 by Jennifer Schindewolf
After receiving an estimate for $650 for rear brake repairs at another location, I was told by a friend to try Carlo’s. They were friendly, professional and had my brakes done within 24 hours of my estimate, which was substantially less than $650! Car is running great and I couldn’t be happier with the service.
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July 2023 by Eric Mull
I don’t leave reviews unless I feel a company or an employee goes above and beyond or they really fail. Today, Carol’s Complete Car Care did a get job taking care of me. Even though they were extremely busy and I didn’t have an appointment, they squeezed me in. I needed 3 tires switched out on my travel trailer before my cross country trip tomorrow and they made it happen before noon. They even let me bring back my 4th tire to get balanced and the price was extremely fair. I moved here 2 years ago and haven’t needed anything yet for my vehicles but I will definitely be using them for my auto repair needs. Thanks for the great service.
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July 2023 by Ronnie Williams
This crew saved me a ton of trouble. I picked up a nail passing through town and they took great care of me. They are obviously busy and could have said no but they were more than willing to assist.
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July 2023 by Charles Duncan
Great local car repair, etc shop. Use them when needed- very satisfied!!
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July 2023 by Tera B.
Myself and my parents were customers of his for over 20 years. He respected my father, but he passed away almost 3 years ago. Carlos was always this way, I just didn't see it until I was struggling and since then, he hasn't shown any respect for myself or my mother. He doesn't respect women. I brought my car in in 2018 for an inspection I needed for work. At the time, the going rate was $20, he charged me $35. Almost double, but that's okay. He did work on my car that was covered under warranty. He didn't ask me; I went to pick up my car and was hit with a bill I couldn't pay. Now, I took my car to him to get tires put on. In 2018 he charged me $76.54. Today he charged me $120. He refused to give me a receipt. When I called this to his attention, he started yelling at me using language which I found very offensive. He actually told me to get my sh$t and get out of there. Almost 20 years, he also doesn't respect loyalty. I needed to work on the Fourth of July and couldn't. I spoke with Carlo when I ordered my tires the Monday before. I finally went in the Friday afternoon to check, and was told they couldn't put them on until the Friday after. You see, I struggled through the pandemic and am still struggling. I have been holding on by a thread for a while. I couldn't make my car payment, but the bank paid them so my balance is negative. I have no money to put gas in my car so I had to stop working early today, and I can't work again. I'm done, and I am very scared. If you've been here, you know what I mean. I'm going to lose my car because of this.I also can't buy food. I didn't eat yesterday and won't be, I guess again. I can't work without a car, so I am also going to lose my home. I told Carlo this and I've never seen this level of cruelty from a person. No empathy whatsoever. If you give him your business, you're supporting a really awful person. Please just don't. The honest mechanics in the area went out of business during the pandemic. Give them a chance to come back.
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July 2023 by Greer McDougald
These guys are great! I needed AdBlue for my Audi and didn’t have enough miles left to make it to a local Audi dealership before my car locked down. They found what I needed that day at a very reasonable price. When I swung back by for the service, they took care of it immediately. 10 minutes in and out the door. Awesome service!
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July 2023 by Kai
Carlo's and his team was informative. Took good care of my Prius! They checked everything and made sure I was good for a long trip.
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May 2023 by Stephen N
Highly recommended. The day before we were scheduled to drive home from our vacation in Pawleys (over 900 miles), we had a problem with our car windows. The driver's window wouldn't close. A local told us that Carlo's could probably help us, and they absolutely did. We showed up at the shop when they opened on Monday morning, hoping that they could at least get the window closed so we could get home. They couldn't have been more friendly and helpful. A few hours later, they had a solution and we were on our way. The best part-given our situation, they easily could have taken advantage of strangers from out of state, but our bill was extremely reasonable. We were lucky to find such competent and honest professionals. Whether you're a local or visitor, if you need your car serviced, go to Carlo's.
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May 2023 by guylaine doucet
My tire had a leaking valve, and although I went without an appointement on a Monday morning, they fixed it on the spot, showed me how to reset the TPMS, and I was enjoying my vacation 10 minutes and 10$ later. What a relief! Thanks a lotService: Tires
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April 2023 by Will Jowers
The body shop at Carlos Car Care did an excellent job repairing front end damage to my son’s 2019 Ford Mustang
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March 2023 by Alexa Brizzi
I couldn’t be happier with the experiences I’ve had at this shop. The customer service was incredible, the best I’ve ever received at an Autobody shop. They were beyond willing to help me with multiple issues over the past few months with my car. As a female I’ve been to more shops that treat me like I have no idea what’s going on but they treated me so well. They gave me a complimentary scan for my check engine light and didn’t rip me off when they had a great opportunity to. I went in for a brake service and oil change, they had me on the books within two days, helped save me money, and had my car finished and ready for pickup within two hours!! Everyone should bring their vehicles here.Services: Auto brake repair
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February 2023 by Drew Albert
Very harding working and honest Technicians that work here. I personally take my Range Rover in for services here and other cars of mine. I take my Range Rover here vs at the Land Rover dealership because Carlos Care is by far more trustworthy to work on it than any other company.