January 2024 by Phoebe
Ever since the new ATM was put in, this ATM is almost ALWAYS not working. I would say out of the past 10 times I have been, 7 of the times it’s been frozen or not taking anything. This particular ATM, has let me make a cash deposit and then frozen half way through and essentially taken my money. I have then had to sit for an hour waiting for BOA’s customer service line people to give me the money back, through direct deposit into my account, which can take DAYS! My ENTIRE family hates this ATM and some have also had their money taken as well. It’s the only BOA ATM near us besides Anderson or Clemson, which are better but out of the way. I wish they could get this thing fixed otherwise I am to the point I just want to change banks.
