H&R Block provides professional tax services that help maximize refunds and handle various tax needs. Customers can choose to visit the local office or work from home using the Digital Drop-Off service, which allows document upload and communication with a tax pro via email. The staff, including experienced professionals like Shelly and Amanda, are known for their kindness, helpfulness, and clear explanations of tax processes. Shelly, in particular, has been praised for making the tax process quick and easy, ensuring clients understand everything, and being considerate of their time. The office takes safety seriously by deep cleaning, disinfecting high-touch areas, and practicing social distancing. Clients feel safe, comfortable, and valued at the Pickens location, with many returning year after year. Overall, H&R Block offers friendly, reliable, and safe tax services tailored to meet clients' needs.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee