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October 2023 by Cynthia Williams
This Y has a definite family feel. The staff cares about you even after you leave. If you don't show up for a while they check up on you to make sure you are OK. They make you feel like you are not on your health journey alone.
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October 2023 by ScGal81
Love coming to this place!! The staff is what really makes this place..from after school team to front desk and beyond.
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August 2023 by Kathleen Geradine
It is a great gym with wonderful staff. I love the group fitness classes. My only complaint is I wish they had automatic door openers on the restroom doors . It is very difficult to get into the restrooms with a walker.
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June 2023 by radiant simply
Wonderful place, good for the whole family. Clean facility and friendly staff. I love this place. They do a lot of good for the community. My only suggestion would be if the music volume in the group wellness classes could be set at a reasonable higher limit. It varies a lot between instructors and sometimes it seems a bit unhealthily high and potentially damaging to hearing.
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May 2023 by Tanner Leigh
Terrible place you’re not good
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February 2023 by Charles Greer
The management and workers are bunch of two face people. Had an arrangement with the management there that we get paid on Thursday and Friday to run payment then and they agreed to it. But instead they ran the payments on Tuesday so if funds not there at the time once you have certain amount of a decline regardless of any agreement they terminate the membership even though they rerun payment on payday and get there payment and the manager that runs the after school program said that they can’t do nothing and has ended the membership. This is not customer service and we rely on this due to work schedules. They don’t care though. I hope they go through a hardship where they miss or pay a day later and loose it. Now either my wife or I will loose our job cause we have no other option for child care.
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May 2022 by Christy Laura
Love going to the Pickens YMCA. I have had memberships at other gyms, and they have always let me down. Only good experiences and everyone is so friendly. Highly recommend them to anyone!!!
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April 2022 by John Laura
Great place to work out, nothing but great experience's everytime we go, very family oriented and wonderful staff to say the least... ? ⭐⭐⭐⭐⭐...
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January 2022 by James Woods
Got turned around at the door because they don’t do day passes. Powdersville Y said this too. What sense does this make? How do you expect people to check out your gym and see if they like it? Not to mention my case where I’m home for holidays. I think “You have to be with a member” is a sorry answer. I think “We’re being careful because of covid” is a sorry answer for things like this. Another typical upstate SC YMCA with bogus policies and unrealistic expectations. .........from this point forward is my response to the owner comment...I see your generic answer that has no basis to true customer service. You say you put your members first, but you treat potential members like this. You should be marketing to attract new members, unless of course all you want to impress is existing members. I’m a potential member that you just lost! I also challenge you to call all the gyms in the upstate SC area and find me another one that doesn’t allow guests to pay for a day pass. I dare you to find one. I’ll wait....... you can’t find it! It simply bad business. I travel for a living and use day passes a lot. Your policy disables for people like me. Working class people don’t have time to hunt down a member and tag along, especially travelers like myself! Venice Florida Ymca allows 3 visits a year and then $10 per visit after that. You can’t do people like this and expect decent reviews. It’s simply bad business! My mother and my wife who is here most of the time were going to join, which is one of the reasons I came was to get info. Don’t worry about it now!
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October 2021 by OSCAR MARTINEZ
i went today and was helped by this staff named cinnamon. she was really rude to me and was not helpful at all
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June 2021 by Angie Thomas
I think your “Summer Camp” is over crowded, specifically the one at The Mill Church!! There is no room for the kids to play, nothing outside but the parking lot, and they are literally cramped up in that tiny building. Except when they are outside stuck sitting on the black parking lot in 82 degree weather , like what I witnessed yesterday. That parking lot will get hotter over the summer , I hope they don’t continue to sit them out there , it’s not like the Y at all. I’m extremely disappointed in the fact that those kids are cooped up in there except on swim days. The Pickens YMCA should find a larger space or limit the campers, packing them in like sardines is not right!!!! $$$$
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August 2020 by Teresa Nix
Clean facility, friendly people, very accommodating. No elevator to workout room on top floor, no handicap ramp to get down to the athletic field.
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February 2020 by Candice Bracken
Just stopped by for the Member Appreciation Hot Chocolate Bar, kids were very happy! Thankful for the things you all do for us members & for always looking for ways to improve members’ experiences!
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October 2019 by Greg Finley
My vehicle has been hit twice in their parking lot. The second time they had the lady's picture on camera, but wouldn't give her name to the Highway Patrol. She is a member and left the scene of an accident, after telling a witness she was going to look for the owner. Then she took off. Low class.
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October 2019 by Theresa Johnny Dye
Love my Pickens Y. Great service and so friendly!
