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December 2022 by Jacque R.
Very disappointed. I placed an order on line that was supposed to be delivered, but got an email saying my order was ready for pick-up. I called the store and was told that there was nothing that could be done about the mix-up and I would have to come to the store to pick it up, if I wanted the items. That they could not transfer it over to be delivered.
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January 2021 by Ashley L.
Im not sure who the older woman is that works in the customer service center is, but Ive dealt with her in person and now over the phone and she is RUDE AF. She refused to help me with my pickup order then refused to transfer me to someone who would. Told me to call 1800WALMART and "hungup". She put me on hold right in the middle of me speaking and didn't come back to the call. She shouldn't be working in customer service, I'd fire her.
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December 2020 by Eric W.
Worst walmart ever. Racist people working at the return counter. They are a rude as hell. Dont know their job and the managers are always covering for them. Ill never go to this walmart again. I called yesterday about returning a gift I received and the lady told me I didn't need the receipt because it was a gift. When I got there the first thing she asked for was a receipt. The same damn lady. I hope they go bankrupt. The store is never stocked. Just a complete waste of gas and time.
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July 2020 by C M.
This store really deserves a zero but not an option! Some of the rudest people working there and the grocery pick up is a joke! When they send you a text letting you know your order is ready it's not really true. You get there and sit for at least 15 to 20 minutes while others pull in after you and receive there orders before someone that has been there longer, called in when arriving and turned on location services letting them know when you arrive! Attempted to speak with manager but the grocery pick up clerk refused stating she was the manager then told me all complaints need to go through corporate! Yes I'm aware but when your employees are standing outside the delivery door talking on their cell phone and smoking while no groceries are being delivered then that needs to be discussed with the store manager! She was extremely rude with excuse after excuse and not one apology! But hey that's what happens when big box stores corner the market! Customer service means nothing to their employees nor managers! Will never use their service again and will spread the word to as many as possible about the many horrid experiences with this particular WM. Hopefully they lose a lot of business to Aldis!
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August 2019 by Sabreena S.
Really enjoyed coming to this location! I'm new to the Greenville/Powdersville area and I was so excited that their shelves were fully stocked and the fact that the store was very clean! I will definitely be returning in the future!
