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March 2024 by George Gardiner
Had my part. Clean store
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August 2023 by Francina Nelson
The cashier was very helpful Thank You God Bless.
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August 2023 by Kurt Warner
The manager Don and his staff are awesome. Then there many times this is by far the best crew I've seen in the place. Always helpful always in stock. Highly recommend
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July 2023 by Matthew Strand
Incredible customer service. I ordered online and waited about an hour before calling to see if the order was ready to pick up. It turned out that there had been an issue with the order. The item was not actually in the store, but the online system was out of sync with the store’s inventory, and my order had not gone to the store. The person I talked to was able to get the item delivered from another store and I picked it up first thing the next morning. The person in the store the next morning was a different person than I had talked to the previous day, but It was clear when I went in that the issue had been communicated between the evening and morning crew. Thank you for the excellent customer service. I will be a return customer.
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July 2023 by Aaron Fraley
The worst Advance of all of them. They're always bad but this is the first time I've had to leave a review. They let me use their code scanner and then after I purchased and replaced spark plugs they told me it was against store policy to let me clear my code. I went 100 yards north to O'Reilly and so should you.
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February 2023 by Macy Stokes
Awesome customer service, thank you!
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August 2022 by Kenton J.
They always have had Good Help that knows enough to get your Parts Right The First Time, so I've Never had to Return Anything, And Have HELPED me when I don't Have a Clue on How to get Right Parts and installing!
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January 2022 by JOESEPH Mccants
I'd like to give a big shout out to the staff atthe Avance auto parts located in the Ravenel town Center Savannah Hwy .They are always willing to help , knowledgeable, and friendly .I've never had a bad experience there .They usually have what I need ,and make me feel like a valued customer .Thank you !
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September 2021 by Allan Rice
Most helpful during a monster tsin storm. Thank you
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July 2021 by Lois
Always helpful
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June 2021 by Paul Reid
I accidentally picked up the wrong weight of Castrol Dexos motor oil the other night. Naturally I had cleaned out my car shortly after that and discarded the receipt. I thought that they would have made an exchange but no, the manager on duty refused. Of course I won't be doing business there any more. I guess they don't care though.
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March 2021 by Mark Brinson
Lady working counter was helpful, and helped me where\when she could while buying parts to build an aftermarket exhaust for my truck. However her "help" stayed in the back of the store on her phone, you could hear her hollering and cussing all over the store. Very limited on certain supplies, only 1-2 of something you may need 5 of. All in all I was able up accomplish what was needed though w\ a few modifications.
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February 2021 by Joyce Hudgins
Whenever we need a part for our vehicle, we go to Advanced Auto store in Ravenel. The employees are very friendly, courteous, very helpful.If she is working, we always get Theresa Poland to help us with our parts. She is very knowledgeable about car parts and if she can, she will put the part on for us.
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February 2021 by Rebecca Woodard
They were so kind and helpful. I had an issue with my wipers and the employee stood in the rain to fix it for me.
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July 2020 by J Howard
Never really had a problem with this advance Auto parts. It's actually a reallycomfortable feeling place to go and right now during the co visit they are taking their policy and making sure people wear their masks and they keep things clean. I mean I honestly didn't see anybody walk around and spray thanks and wipe it off but this isn't a restaurant it's just a place where you buy your car and truck parts.
