-
January 2024 by David Bateman
The office staff is always courteous and helpful. They have been a big help with moving to the area with their local knowledge and insurance knowledge. They make insurance easy - I would know, having worked in insurance for over 35 years. Thank you!
-
January 2024 by Mccaskey Fam
I love Abbi and the “Keen team!” Everyone is extremely helpful and patient when it comes to insurance matters. Insurance can be confusing and stressful, but each of Abbi’s team members has personally assisted me whether it was to write my homeowners policy, answer questions about life insurance, or help rectify billing mishaps. I have been with Abbi for almost 6 years now with no plans to ever shop elsewhere if I can help it. 100% recommend!
-
January 2024 by Polly Moles
I am new to State Farm and to South Carolina and the low country after a lifetime lived in the Midwest. The Abbi Keen Agency team was recommended by other family members who live in the area and were happy State Farm customers. The Keen team I've been working with, Christian and Bethany, has been personable and professional. They made sure I understood the scope, benefits and costs associated with my bundled auto and home insurance policies. They are skilled and knowledgeable communicators, and patient and thorough in their explanations. Looking forward to working with them.
-
January 2024 by Donna Malone
Great experience, friendly service and always willing to help with any situation you may have.
-
January 2024 by Sharon Short
Such an awesome group to work with! A one-stop State Farm Insurance Agency for all your insurance needs. Make that call today! Sharon Short
-
January 2024 by Dolores Guzman
Amazing customer service.
-
January 2024 by Holly Vanderberg
They are always there. They have replaced my windshield and got me s lower rate when I bought my 1st home and very knowledgeable. Couldn't ask for better customer service.
-
December 2023 by Coco Chanel
Everyone at Abbi Keen is professional, courteous, knowledgeable and friendly. Christian researched the best options for our homeowners insurance and explained it thoroughly. Bethany was proactive with an over-the-phone payment recently. The staff are always willing to assist in any way they can. I highly recommend Abbi Keen for any and all insurance needs!
-
December 2023 by Susan Hooper
I have been a State Farm customer for 43 years, and have lived in 4 states across the U.S. This company has always provided excellent, responsive service. If you are considering a insurance provider in the low country of SC, look no further. Abbi and her team are simply a pleasure to work with.
-
December 2023 by Kyle Chapman
Great customer service! Treated me like family! Highly recommend!
-
December 2023 by Adam Reed
I have been with State Farm for 28 years and over that time, have lived in 9 different locations. I have been covered by 8 different State Farm agents. Every agent I have worked with was outstanding, but I think the Abbi Keen State Farm Office has managed to somehow raise the bar and expectations I have set for any other company that would ever try and earn my business. If there were a 6th star, I would click it!
-
December 2023 by audolm
I was already a State Farm customer, but wanted to switch to a local agent. I’m so glad I did! Abbi and her team are absolutely amazing. The communication has been top notch, prompt and clear since my first inquiry. When my husband and I sat down with Christian, he clearly and thoroughly explained all of our options. He helped us make the changes that made sense for our situation. We ended up getting more coverage for less than what we were paying before. He also clearly defined the next steps we needed to take with our mortgage company. The whole process was seamless!!
-
December 2023 by Sari Brockner
The office was very welcoming. I spoke with Christian and he helped me with the process of registering the cars in South Carolina. When I called everyone Ont he phone has been nice and helpful.
-
December 2023 by Kevin Jackson
Grade A service, very helpful and professional, I would recommend them to anybody.
-
November 2023 by Blanca LeFebvre
They took care of all my insurance needs. Polite and very thoughtful agents.