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January 2024 by TATIANA BARBER
Doug was very professional and helped solve my issue quickly. Definitely recommend this auto body shop!
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November 2023 by Bryan
I live in Charleston, and when I hit a deer a few weeks ago on my way to work, every shop in town told me they couldn't see me for THREE months which is insane.I drive for Uber full time hours in addition to my other full time job, and being in the middle of a court battle for my kids, I needed every dollar I could make.I started calling shops further away from my home, and came across Aussie Auto Body. I explained my situation to Doug, one of the owners, and he explained he couldn't promise how fast he could get my parts, but said if I was willing to drive out there for him to take a quick look at it, that he would drop what he was doing and give me the time to figure out what he could do to help me.I made the drive out there that morning and as promised, Doug came out, looked at my car, wrote an estimate on the spot, and gave me some alternative options to be able to get back in a car faster.When those options didn't work out, and I had to get my car fixed, Doug submitted the estimate that same day, and managed to track down every part my car needed within 2 days after that.I took my car up to him, and he was able to get the work done and have the car returned to me in a DAY AND A HALF. Absolutely crazy.He kept me updated with pictures. The whole time, made arrangements for me to pick up the car after hours, worked with me at every possible turn to help me out as much as possible and make the transaction smooth.I went from thinking I was going to lose 3 months of work to only being out of commission for a week. I prayed hard for help, and God sent Doug and his team to me, and I am eternally grateful for them.I could not recommend this shop or these people any harder than I am right now. If you have the option to give these people your business, please do. You won't regret it.Services: Painting
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November 2023 by Margaret
It's the second time I've used them. I did not have an issue with the previous repair. When you take your car in, their priority is to do the repair as quickly as possible, which is great. However, this time, they got a tarry substance all over the mirrored side of the passenger side rear view mirror and refused to take responsibility, claiming they didn't do it. It wasn't there when I took the car in but was there when I picked it up. I was able to remove it. The repair itself was fine put the tarry substance was not acceptable.Now, I've received my credit card bill, and they have added an undisclosed surcharge of 3.5%. When I called them, Doug said it was the credit card company, not them. It was them. I could have easily paid cash or given them a check had they at any time told me they were going to tack on a surcharge. The surcharge is illegal as they did not and do not comply with the Federal Laws regarding disclosure of the charge.
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September 2023 by Bryce S.
Doug Wilson knows his stuff. Don't confuse him with Doug Wilson from Canon Press, and you'll be fine.
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June 2023 by Charlie A.
Doug is a problem solver. He has an eye for quality like few shops do. He gets the job done on time and budget.
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March 2023 by Carol Williams
Professional, very knowledgeable, and very easy to work with. Doug Wilson handling all insurance paperwork. His inspection was through. I feel I have chosen the auto body shop to complete my work
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February 2023 by johnnetta gadson
This post is for everyone who lives in, near or is visiting the Ridgeland, Beaufort, Hilton and Sun City area; I am currently visiting Ridgeland SC and on January 16, 2023 at about 1845 that is 6:45 pm, Bambi’s daddy full rack and all; decided to sit on my car hood!The good news is that I managed to just bump him and he was able to run ?♀️ off in the thickets!The bad news is that he left my car looking like a beaten down one eye Willy, however I drove away from Aussie Automotive looking like prom Queen Millie!!!!Here are the pics to prove just that! These guys are worth every penny, nickel, dime, quarter, and Benjamin’s!My car will be 20 years old this year bought her new in 2003. I love that these guys showed her all the love I have shown her through the years!!!!! You guys are the best!!Love ❤️ ya Doug!SincerelyJohnnetta GadsonService: Body & Trim
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February 2023 by Alexandra Manzer
We were on our way home to North Carolina from Florida on a Friday afternoon when the check engine light came on. We stopped at Aussie automotive where Doug Wilson ran diagnostics on the car and discovered that the gas cap was loose. We were back on the road in 10 minutes. There was no charge.Service: Auto engine diagnostic
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January 2023 by Lindy Woods
Aussie had done great work for our family. We used them for body work and the simple oil change. Professional service - honest feedback about car issues and didn't charge me for things I didn't need!
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January 2023 by Andrew Miller
Excellent customer service!!! Had our car done fast and it looked amazing. Paint matched perfectly and body panels were aligned perfectly!!! Thank you.Services: Painting
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December 2022 by Kathie Lee
Sadly, they only do insurance work. Wanted to get my 2003 Honda Civic repainted and was told that they don't do general public work. Just insurance.
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December 2022 by Catherine Kershaw
They did a great job on my vehicle and Doug was extremely helpful!Service: Body & Trim
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November 2022 by Zachary Joslyn
Fantastic work. Great communication with the same person every single time. I poked around the car where the repair was done and found virtually no issues. Two of the smallest specs that are almost not noticeable. All the clips are new and in place with no hack jobs. Will definitely use this shop again. Now if the fine drivers in South Carolina would stay off their phones while driving…Service: Body & Trim
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October 2022 by Lance Burton
Had a small booboo with my truck they fixed it in a timely manner and it looks wonderful
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August 2022 by Debra Lyons Kelley
Great Customer Service and Great Work. They went over and above to make my car look good. Thanks
